Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Philadelphia (Chestnut Hill), PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
392 reviews
5 stars
211
4 stars
74
3 stars
31
2 stars
22
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many noting that hoagies were often skimpy on meat and had stale bread.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of professionalism.
Order Accuracy
A significant number of customers experienced issues with order accuracy, frequently receiving incorrect items or missing ingredients.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, with some stating that they could find better value elsewhere.
Mixed Experiences
While some customers praised the hoagies and service, others expressed disappointment, indicating a lack of consistency in overall experience.
- JJjeff jamesNov 7, 20254.0The recipe has not changed. The hoagies are very good. Keep up the good work.
- DBDM BlackOct 24, 20252.0Im a regular customer of Primo’s and normally I have no complaints. However, my first time ordering their Old World Style Meatball Wrap. Terrible. $17.49 for a 7-8” wrap consisting of cheese, grated parm and - get this- 1 whole meatball and three half's of a meatball. DO NOT Order this item from their menu. Primo’s you need to step up your game on this one.
- ALAlexis LynchSep 28, 20251.0I’ve had mixed experiences at this location. On this particular Sunday all of the staff were occupied watching the game while a young man worked alone making sandwiches. Kudos to the hardworking young man! The rest of the staff seemed surprised customers expected them to be working, instead of scrambling last minute to make my sandwich I ordered 20 minutes prior. Enjoy the birds, but please pay attention to your orders, customer service, and food quality. This was another miss for me.
- BVBetty RedCross VolunteerAug 12, 20253.0Spacious with no eatin section, fast in person ordering, I have reward points to use but some how it is never applied at this location, toppings are extremely minimal except for the blanket lettuce to cover the fact of the sheet of meat... It is seldom I get the perfect hoagie on certain shifts!!! I feel like all hoagies are custom to the customer not how staff would have it for themselves!!!
- JKJudy KaneAug 5, 20251.0$17.00 for a hoagie that was half the size of a regular hoagie. They put oregano on it which I di not ask for & so much hot pepper I couldn't eat it. NEVER AGAIN
Frequently Asked Questions About PrimoHoagies
What types of pick-up and delivery services does PrimoHoagies offer at the Philadelphia (Chestnut Hill) location?
PrimoHoagies offers in-store pickup, delivery, and same-day delivery services at this location.
Where is the PrimoHoagies Philadelphia (Chestnut Hill) store located?
It is located at 51 Bethlehem Pike, Philadelphia (Chestnut Hill), PA 19118, USA.
What are the operating hours for PrimoHoagies in Chestnut Hill?
PrimoHoagies is open daily from 10:00 AM to 8:00 PM.
Are there any special holiday closures at this PrimoHoagies location?
Yes, the store is closed on November 27, 2025, for the holiday.
Can I order PrimoHoagies' sandwiches online?
Yes, you can place orders online at https://order.primohoagies.com/.
What payment options are accepted at PrimoHoagies Chestnut Hill?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does PrimoHoagies in Chestnut Hill offer catering services?
Yes, catering is available at this location.
What nearby public transportation can customers use to get to PrimoHoagies Chestnut Hill?
Customers can use the Southeastern Pennsylvania Transportation Authority-Chestnut Hill Loop bus station nearby to reach PrimoHoagies.
Are there any nearby restaurants customers might want to visit before or after PrimoHoagies?
Yes, nearby restaurants include Thai Kuu, Heirloom Restaurant, Breakfast Boutique Chestnut Hill, and Cosimos Pizza Cafe.
What local businesses near PrimoHoagies offer beauty and wellness services?
Nearby, customers can find Cheekadee Makeup Artists and Spa Elysium and Fringe Salon for beauty and spa services.