Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantPrimo Hoagies
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Philadelphia (Chestnut Hill), PA.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Cash onlyNot available
Curbside pickupAvailable
Drive-throughNot available
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
RestroomAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
PrimoHoagies
51 Bethlehem Pike, Philadelphia (Chestnut Hill), PA
Customers frequently reported issues with the quality of hoagies, including skimpy meat portions, hard bread, and inconsistent ingredient quality.
Customer Service
Many reviews highlighted poor customer service, including unprofessional behavior from staff, incorrect orders, and lack of attention to customer needs.
Inconsistency
The location received mixed feedback regarding the consistency of food preparation and service, with some customers experiencing good meals while others faced significant issues.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the sandwiches.
WN
Willie Newton
2 days ago
1.0
While waiting for my sandwiches several customers complained about getting their orders wrong.
Lo and behold when I got home my sandwich was completely wrong.
When I went back I received attitude as if I was inconveniencing them to remake it.
RL
Ryan Lester
Dec 30, 2025
1.0
Paid like $20 for an Italian sub and there's more bread then anything in the sandwich. Even worse is they forgot the oil. I could have hit subway, paid half the price, and recieved a better sandwich. Save yourself and just hit a mom & pop deli; there's plenty around.
JS
Jay Shellmon
Dec 23, 2025
1.0
My wife got a squished down hoagie with MAYBE 4 slices of meat. I ordered Hoagie with extra meat. Nah. Primos has defaulted to SUBWAY. NEVER AGAIN. TRASH. Customer lost. Period. Thx Primo. I will Never goto another PRIMO again. This is NOT the first time either.
LC
LeKish Co.
Nov 29, 2025
1.0
By far the worst location I’ve visited. Instead of allowing young kids to run the store, how about have some adults in the store to ensure jobs are getting done. I walked in along with an older lady, the children in the store were all standing around talking. A gentleman that was sweeping had to come take my order while those in the back continued to talk, once the young lady finished talking she came to take the lady order that was behind me. The entire time while making sandwiches they’re stopping and talking as if customers aren’t sitting around waiting for their sandwiches. Very unprofessional, the hoagie wasn’t good at all, the bread was hard, the sandwich was sloppy, I ended up trashing it because the bread was too hard to bite through. I’ll never patronize this location again. Hire employees that actually come to work to do their jobs.
JJ
jeff james
Nov 7, 2025
4.0
The recipe has not changed. The hoagies are very good.
Keep up the good work.