Customers frequently praised the freshness and quality of the ingredients, particularly the bread and meats, with many describing the sandwiches as delicious and satisfying.
Customer Service
Feedback on customer service was mixed; while some customers highlighted friendly and prompt service, others reported rude behavior and poor handling of orders.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing ingredients and incorrect items being served, leading to customer dissatisfaction.
Pricing
Many customers noted that while the food is of high quality, the prices are considered high, with some feeling that the value does not always match the cost.
Cleanliness Concerns
There were reports of cleanliness issues, including hair found in food, which raised concerns about hygiene standards at the establishment.
KD
Kay D.M.
Dec 31, 2025
5.0
Never been disappointed with a primo! The bread is so fresh you can smell it when you open the door, and the meat is really good quality. If your gonna splurge on a sandwich h id do it here :)
I've never had the time to sit in the shop but the staff has always been pleasant and prompt when I've come to place or pick up my order.
MH
Melissa Joy Hart
Dec 27, 2025
1.0
The worst-they called to cancel my Uber Eats order said they couldn’t fufill on 12/19 and then marked not picked up and I was charged. Racket
JB
Jaurice B
Nov 25, 2025
5.0
Sheesh!! Fresh meats thinly sliced, the bread, and ingredients! all day! Scrumptiously delicious! Empecable customer service! Thank you!
ZS
Zoya Stormborn
Nov 6, 2025
5.0
Best Hoagie in Center City, especially when the cheese is sliced thin.
KU
Karla Uriostegui
Oct 25, 2025
5.0
Delicious sandwiches with lots of meat. I get full with half a sandwich.
What types of sandwiches is PrimoHoagies known for?
PrimoHoagies specializes in old fashioned Italian specialty sandwiches built on sesame-seed rolls.
What are the operating hours of PrimoHoagies on weekdays?
PrimoHoagies is open from 8:30 AM to 9:00 PM Monday through Friday.
Is PrimoHoagies open on weekends?
Yes, it is open from 10:00 AM to 9:00 PM on Saturdays and 10:00 AM to 8:00 PM on Sundays.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at PrimoHoagies?
PrimoHoagies accepts American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Can customers place orders online for PrimoHoagies?
Yes, orders can be placed online via https://order.primohoagies.com.
Does PrimoHoagies provide catering services?
Yes, catering is available at PrimoHoagies.
What are some nearby dining options customers can visit before or after PrimoHoagies?
Nearby dining options include Mochiatsu Donut Philly for donuts and smoothies, Panda Garden for Chinese cuisine, and Philly Pretzel Factory for pretzels and snacks.
Are there other sandwich shops near PrimoHoagies?
Yes, Matt & Marie's Jefferson is a nearby sandwich shop that customers might enjoy visiting.
What nearby places can assist customers visiting PrimoHoagies with medical or health-related needs?
Nearby health services include Jefferson University Hospitals - Foerderer Pavilion and CVS Care Plus pharmacy, which could be helpful for health-related needs.