McDonald's

3.3
965 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 Pottstown Ave, Pennsburg, PA
18073, United States

Hours

Reviews

3.3
965 reviews
5 stars
280
4 stars
195
3 stars
199
2 stars
104
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Cleanliness

Some reviews highlighted the cleanliness of the restaurant, while others noted dirty conditions.

Food Quality

Customers had mixed experiences with food quality, mentioning cold fries and incorrect orders, but also noting fresh and hot food on occasion.

Staff Attitude

Feedback on staff was varied, with some praising friendly service while others criticized rude management and inattentive employees.
  • JL
    Jan Lowding
    Dec 12, 2025
    1.0
    Why are employees standing at the door smoking?? I have to walk through their nasty smoke to get in??? The woman with long pony tail that also works at Burger King. Foul!
  • PP
    PixelPirate79
    Dec 2, 2025
    1.0
    This was by far the worst McDonalds I’ve ever eaten at. The place was empty and it took over 15 minutes to get food, the fries tasted like broken hopes and dreams, along with the fact that there was a plastic strand or hair in my fries. There were no napkins and no cashier. Never eat here and save yourself the trouble
  • DW
    David Worobec
    Nov 29, 2025
    1.0
    Utilized the app. Got to the drive through and sat for a few minutes. Never got a "welcome to mcdonalds we'll be right with you." Nothing. Eventually I got someone quietly saying "you using the app today?" No pleasantries no thanks for being here, none of that. Give them the code and move on. Person at the pick up counter was pleasantries. Had me pull up to the next window so they could finish cooking the food, won't complain about that cause I'd rather it be fresh made than sat for hours. I get home and the happy meal for my son, is just fries and toy. No nuggets at all and the fries were half filled. Ridiculous. Only reason it's a 2star for service and not 1 is because the 2nd person was nice. Next time I need a quick bite in that area ill go to the BK next door
  • IF
    I love Food
    Nov 17, 2025
    1.0
    Dirty. Lazy workers don’t bring it to table. Guy should be fired. Higher ups need to fix this crap location! No music. Dirty atmosphere
  • CG
    Cody Gardella
    Nov 3, 2025
    5.0
    Night shift was Phenomenal

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 502 Pottstown Ave, Pennsburg, PA?

McDonald's is open daily from 5:30 AM to 11:00 PM for dine-in service.

What are the delivery hours for McDonald's in Pennsburg?

Delivery is available every day from 6:00 AM to 10:30 PM.