Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
404 reviews
5 stars
132
4 stars
106
3 stars
63
2 stars
35
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Management
Many reviews indicate a lack of adult supervision and professionalism among the young staff, leading to poor service and unprofessional behavior.
Food Quality
Customers frequently reported issues with food quality, including incorrect orders, cold food, and health violations.
Atmosphere
The dining area is often described as dark and outdated, contributing to an uninviting atmosphere.
Service Speed
Long wait times for orders are a common complaint, with many customers expressing frustration over delays.
Inconsistent Experience
Overall experiences vary widely, with some customers enjoying their visits while others report significant issues.
- NRNathan RiggsNov 14, 20254.0The employees are friendly but honestly the restaurant looks like something from a horror movie- outdated and barely lit. Only around 3-4 kids running the whole restaurant so food speed and quality might not be the best. I dont blame the employees for the way it's run but the place does look like it's on the verge of closing down with horrible 'management' that don't care about their customers or their staff
- JLJan LowdingOct 27, 20251.0The amount of reviews with the same exact complaints… yet nothing has been done over all the years. These kids are wearing PJs to work… arguing with each other with a lobby full of customers… the dining room lights being off is one thing… but the lights behind the counter where they make food??? Why are they off? How are these kids making ice cream IN THE DARK? Why is there no adult in there supervising what is going on? You would think that all of the complaints, over all of the years that they would get it together with this location. All that happens with these reviews is a generic copy and pasted response from “fan relation team” saying they hope you give them another chance. How many chances do you give a place that hasn’t changed in years? The owner of this location should be ashamed of themselves, and maybe give it up.
- ASAnthony StumpOct 26, 20251.0This place is like an 80s time capsule. With zero lights on in the dining area the black and green monitor hanging from the ceiling you could only use to play pong with, and the outdated registers/decor its the perfect place to watch the non uniformed staff create multiple health violations such as not wearing gloves when making the ice cream and food. Not to mention zero hair or beard nets, but the hair is for extra flavor. The wait is no better 20 minutes of wait for 2 burgers and frys that I may have cought a disease from because of how unpleasant it was to eat. I may or maynot be throwing up or taking an all night long bathroom break from digesting such greasy disgusting food.
- SBS. B.Oct 7, 20251.0This location gives the vibe of don't eat in here with half the lights off. The staff were not welcoming either. Spent over $25 for two and received a microwaved burger, extra greasy fries and the cheese curds were good but also cost $4 more as a meal side. Definitely will not be back to eat here. It was better years ago, no clue what happened.
- CSCrystal SimakSep 14, 20251.0I order blizzard's from the Pennsburg location on a regular basis and honestly it is hit or miss but mostly miss. Most of the time they are 95% ice cream and 5% mix at the top. This time I ordered a large blizzard and they put a small blizzard cup inside of it. I really hope this location fixes its quality. It is very disappointing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, restrooms, drive-thru service, is wheelchair accessible, and welcomes families and children.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
How can I find exclusive deals for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile discounts.
Where is Dairy Queen Grill & Chill located?
It is located at 702 Main St, Pennsburg, PA 18073-1508, USA.
What nearby ice cream shops are close to Dairy Queen Grill & Chill?
Nearby ice cream shops include Orange Julius and another Dairy Queen located close by, giving you more sweet treat options in the area.
Are there any automotive repair services near Dairy Queen Grill & Chill?
Yes, several automotive services are nearby, including Valley Auto Group, Young's Tire & Auto, J P Goetz Automotive, and NAPA Auto Parts Pennsburg, useful for vehicle repairs or parts needs while you enjoy a meal.
What medical facilities are in the vicinity of Dairy Queen Grill & Chill?
There are multiple healthcare providers nearby such as LVPG Obstetrics and Gynecology, LVHN ExpressCARE, Rehabilitation Services, Health Center at Pennsburg, and various doctors and dental offices, which might be convenient for patients or visitors.
Can customers visit other nearby businesses for car insurance or pet services when they come to Dairy Queen Grill & Chill?
Yes, customers can visit Kathy Clancy - State Farm Insurance Agent for auto and home insurance and Dog Daze on Main for pet boarding and services nearby, making it convenient for errands before or after dining.