McDonald's

3.3
1741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
749 E Lincoln Hwy, Penndel, PA
19047, United States

Hours

Reviews

3.3
1,741 reviews
5 stars
590
4 stars
324
3 stars
281
2 stars
134
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for food orders, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of professionalism and courtesy from staff, with several customers mentioning rude or dismissive behavior.

Cleanliness and Hygiene

Several customers expressed concerns about the cleanliness of the restaurant and food hygiene, including reports of hair in food.

Management Issues

Reviews pointed to poor management practices, including understaffing and lack of responsiveness to customer complaints.
  • WS
    Will Simon
    1 day ago
    1.0
    Review of Penndell McDonald’s This location is a disaster — and today was the last time I’ll ever waste my time or money here. I ordered through the app and they still parked me for over 15 minutes, along with two other cars who all said the same thing: this McDonald’s is always a problem. Everyone sitting there agreed they won’t be back, and I’m done too. After that ridiculous wait, the food was pathetic. Pancakes ice cold. Hash browns so greasy they were glued to the paper. And of course, they forgot the butter and syrup, so I had to come back just to fix their mistake. Completely unacceptable. This wasn’t a one-off — we’ve had multiple issues with this store, and every time they tell us “Come back, we’re better now.” No, they’re not. They’re getting worse. And to make it even more insulting, it’s the most expensive McDonald’s in the area. I’ll drive an extra 5–6 minutes to a location that actually knows how to operate. Avoid this place. It’s not worth the headache. I did file a complaint with McDonald’s corporate as well
  • HK
    Heide Kraus
    3 days ago
    2.0
    Food was great. Service was awful, dining room was filthy, a constant alarm going off making it very uncomfortable to my ears. Went a second time, same experience. Will not return.
  • IH
    Ivy H
    Nov 13, 2025
    5.0
    Best location to meet halfway to exchange custody of your kids between central Jersey and Philly. Great place to have those Wednesday night divorced dad dinners.
  • KH
    Keith Hannah
    Nov 2, 2025
    3.0
    At least 20 minute wait for food and the order was wrong after receiving. Workers were extremely nice and helpful but definitely seemed understaffed.
  • NE
    Nuria el
    Oct 24, 2025
    1.0
    I ordered curbside pickup at this location and waited between 15–20 minutes, while other cars that arrived after me got their food and left. When I asked about my order, they said it would be ready soon. Fifteen minutes later, I asked again, and they admitted my food had just been sitting there the whole time ridiculous! To make things worse, when I opened my sandwich, there was a hair inside. Absolutely disgusting and unacceptable. The hygiene at this location is very poor. I would not recommend ordering from here at all.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Penndel, PA?

McDonald's in Penndel, PA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service operational 24/7.