Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints were made about cold, old, or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, and unsanitary conditions in the bathrooms.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and disinterest in customer service.
AO
Annmarie Olson
Jan 4, 2026
1.0
Going down hill FAST..the workers are so rude!!!
MD
Marco Dios
Jan 2, 2026
1.0
Doordash drivers beware night crew workers will tell you they dont have food items that they do indeed have or will just straight up refuse to hand you orders and YOU will get dinged for it cancel all orders going to this wendys and avoid at all costs!!!
DD
dumbhoe
Jan 2, 2026
1.0
black girl at the drive thru window is LAZY went earlier and told us she couldnt make a frosty when the machine most likely wasnt even down and then went again later to pick up a doordash order before they were even closed and she said "were closed" so i was like isnt the order already made tho and she said "yeah but were closed" like all you have to do is hand me the bag through the window youre not even closed yet???
RS
Ronald Swoope
Dec 22, 2025
1.0
Food was wrong and cold horrible 😫
JI
Junya Inohara
Dec 21, 2025
3.0
This is a Wendy's that serves perfectly edible Wendy's food, but possibly one of the slowest in Pittsburgh. Chronically understaffed while the surrounding joints in the Plaza have no such issues.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through at Wendy's on 208 Rodi Road is open daily from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Penn Hills, PA serves breakfast including combos, sandwiches, coffee, and sides available through the app and website.
Is delivery available for this Wendy's?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What options are there for ordering Wendy's food online?
You can order through the Wendy's app available on the App Store or via order.wendys.com for convenient online ordering and delivery service.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their website live chat, call 888-624-8140, fill out their Customer Satisfaction Survey, or call this location directly at (412) 731-1116.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this Wendy's provides both drive-thru and dine-in services but does not currently offer curbside pickup.
What nearby fast-food options are available near Wendy's on 208 Rodi Road?
Near this Wendy's, customers can also find KFC and Taco Bell, allowing for alternative fast-food choices in the area.
Which banking services are located close to this Wendy's?
Nearby banks include PNC, Dollar Bank, and Coinstar ATM, which could be convenient for customers needing financial services before or after dining.
What other shopping or wellness locations can I visit near this Wendy's?
You can visit the Penn Hills Shopping Center for a variety of stores, Aqua Wellness for specialty groceries, or GLAM Galore beauty salon nearby for wellness and shopping needs.