Dunkin'

3.6
270 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Penn Hills, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7315 Saltsburg Rd, Penn Hills, PA
15235, United States

Hours

Reviews

3.6
270 reviews
5 stars
127
4 stars
38
3 stars
24
2 stars
22
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude employees, and incorrect orders, leading to a generally negative perception of service quality.

Product Consistency

Many reviews highlighted issues with order accuracy and product quality, including stale donuts and poorly made drinks.

Staff Attitude

While some employees received praise for their friendliness and efficiency, others were described as rude or dismissive, contributing to a mixed experience for customers.

Drive-Thru Experience

The drive-thru service was often criticized for being extremely slow, with long wait times and poor management of the line.
  • BL
    Betsy Goodman Lancaster
    4 days ago
    5.0
    Everybody loves Dunkin! Server that served me was super lovely and friendly!
  • RN
    Rick Neumann
    Dec 10, 2025
    3.0
    I always order a dunkin midnight coffee, and I get a dark roast coffee about 50% of the time. Do they think people don't know the difference? Are they too lazy to brew it?
  • GS
    Gemma Shook
    Nov 30, 2025
    1.0
    Go to a different location and avoid this one at all costs. Will make your drinks & food incorrectly - pure idiocy.
  • RG
    R J Garver
    Nov 7, 2025
    4.0
    As expected
  • AA
    Andrea Anthony
    Oct 5, 2025
    1.0
    Don't bother coming here. Understaffed and then waited 20 minutes in the drive thru you can't get out of line due to accessibility. Then when we paid we were asked to pull up front because our food wasn't read and there wasn't any parking.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Penn Hills, PA?

Dunkin' in Penn Hills is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals all day.