Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Penn Hills, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
265 reviews
5 stars
126
4 stars
37
3 stars
23
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to frustration.
Staff Attitude
Mixed reviews on staff demeanor; some employees were praised for their friendliness, while others were criticized for being rude or unprofessional.
Food Quality
Food and drink quality varied significantly, with complaints about stale items, incorrect orders, and poor preparation.
Management Issues
Several reviews highlighted poor management practices, including lack of staffing and inadequate customer service responses.
Customer Experience
Overall customer experiences were inconsistent, with some praising the atmosphere and service while others expressed disappointment and frustration.
- RGR J GarverNov 7, 20254.0As expected
- AAAndrea AnthonyOct 5, 20251.0Don't bother coming here. Understaffed and then waited 20 minutes in the drive thru you can't get out of line due to accessibility. Then when we paid we were asked to pull up front because our food wasn't read and there wasn't any parking.
- SMSandra MSep 12, 20252.0This dunkin is a hit or miss. You never know what you’re going to get
- KWKathy WhiteAug 21, 20255.0Tonight I was coming from work and decided to stop at Dunkin two young girls one named Mia and a little black girl treated me with respect and prepared my food wonderfully. After coming home from a long shift that really made me happy. I do see a lot of nasty reviews but I will say give these young kids a break they were fast and efficient and I really hope they are appreciated in their workplace :)
- BPbreanna peckAug 10, 20251.0just about every other day, I go to Saltsburg Rd., Dunkin and it’s usually always fantastic. Well this morning I go and get the same drink that I always order and the lady wouldn’t fill it all the way up for me. She says that she cannot, but I don’t understand how it’s always full every time I always go just a little bit disappointed. The lady was very rude. I would give zero stars for this if I could.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Penn Hills, PA?
Dunkin' in Penn Hills is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals all day.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Can I place an order online or through a mobile app for Dunkin' at this location?
Yes, you can order ahead using the Dunkin' mobile app or order online through their website for a fast grab-and-go experience.
What are some of the specialty items offered at Dunkin' Penn Hills?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, including seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' in Penn Hills offer delivery and curbside pickup?
This location offers both delivery and curbside pickup services for customer convenience.
Are there any nearby places where I can shop or handle errands after grabbing coffee at Dunkin'?
Yes, nearby places include ALDI USA for groceries, Dollar General for discount shopping, and Plaza Laundry for dry cleaning services.
If I'm visiting Dunkin' in Penn Hills, where can I find nearby dining options?
Nearby dining options include Pizza Hut, Mohan's Bar & Restaurant, McDonald's, Subway, and Rudy's Subs for a variety of meals after your Dunkin' visit.
What nearby services are available around Dunkin' in Penn Hills for health and wellness?
Close to Dunkin', you can find Enhanced Chiropractic and Fitness for chiropractic care, Anne Chen Pediatrics for medical services, and InSight Vision Care for optometry needs.
How can nearby places enhance my visit to Dunkin' in Penn Hills?
If you're visiting Dunkin', you can easily combine your trip with stops at nearby places like PNC Bank for banking, Amazon Locker - Barnaby for package pickup, or enjoy a workout at Webb's World of Fitness.