Chipotle Mexican Grill

Reviews

• OA

  O James (ADI)

  4 days ago
  2.0
  The food was average and cost too much considering the dismal portions served. It's a shame, as Chipotle has lost that thing that made them one of the best places to eat.
• AA

  Alison

  Jan 3, 2026
  1.0
  Came in on Saturday January 3rd… One of the workers was struggling to wrap the guys burrito in front of me, so another person hopped in to do my order. They rushed the order and then the workers got confused over whose order was who’s. There was another lady in front of the guy in front of me who wasn’t even finished ordering. The people behind me got like 5+ bowls. Workers seemed very unorganized and all over the place. The worker at the register was told something about the order behind mine about charging extra. I ended up getting charged for extra meat when i didn’t get extra meat. Customer service did give me a coupon but I had to call them back because the coupon they promised me didn’t show up in my email until 30+ minutes later! Very ridiculous.
• DM

  Douglas Marshall

  Dec 27, 2025
  1.0
  It’s comical how bad this Chipotle is lol perhaps the laziest employees I’ve ever witnessed at any establishment. Consistently run out of food/stock. Customer service is awful, and the music is loud like they’re at a concert. It’s literally so bad that I laugh instead of getting upset. They’ll be out of business in no time at this rate.
• RS

  Ryan Schafran-Beard

  Dec 18, 2025
  1.0
  Order here almost weekly when we get home late and it’s wrong 80%. Not a single order of sour cream in my order and it was covered in it. Can’t eat it cause I’m allergic to milk. Another order right in the trash. Everything Parkesburg touches ends up crappy.
• XX

  XnTriK

  Dec 15, 2025
  1.0
  I really love Chipotle but whenever I'm unfortunate enough to be in this area this brand new store is already way underperforming I don't think they take any pride in their new hires they just put a warm body in there most of the employees smell like marijuana and they hardly ever say hello and lots of hollering and yelling and laughing as if they're not professionals at a professional job they never thin out their sour cream everything is built into a giant pyramid instead of distributor evenly along the burrito bowl so you may get four or five bites of nothing but sour cream! Also the entire service line is a wreck not after lunch rush or dinner rush all the time, they throw your food together so sloppy that there's sour cream on the outside of your burrito bolted and on the bottom so that when you take them out of the bag at home your hands are covered in sour cream also if you order multiple burrito bowls they're not marked so when you get back to the office and if you ordered seven or eight burrito bowls nobody knows whose is what and you have the unpleasant task of having other people open your burrito bowl worst part is they don't put the lids on the sauces tight enough which leak in the bag and in one case I lost five colleagues food through the ripped bag 🛍️ also you barely get a quarter bag of chips as well as only receiving half of a 4 oz portion cup if you ordered a 32 oz soda and I only gave you 16 oz in a 32 oz cup you would feel cheated right!? Well it's the same thing for portioning cups I have a 4 oz portion cup if you're only going to put 2 oz of hot sauce or Verde sauce in it I can honestly say I'm done with Chipotle unless it's in a high-end area where the general manager is the boss and not their friend!

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