McDonald's

3.3
1067 reviews
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Business Details

901 E Main St, Palmyra, PA
17078, United States
(717) 838-6815
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 E Main St, Palmyra, PA
17078, United States

Hours

Reviews

3.3
1,067 reviews
5 stars
341
4 stars
218
3 stars
163
2 stars
89
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Staff Behavior

There were numerous complaints about rude and unprofessional staff interactions, including swearing and disrespectful attitudes.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poor preparation.

Cleanliness

Multiple customers noted cleanliness issues, including dirty dining areas and insect problems.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
  • RN
    Rebecca Nistle
    Dec 3, 2025
    1.0
    Majorly understaffed. Been here countless times and it’s always the same- Long wait times, food always messed up or missing, doesn’t matter if you order in the app or not. This place needs new management and more workers. I hate that this is the only McDonald’s in town because it sucks.
  • MD
    Matt Deimler
    Nov 29, 2025
    1.0
    This place is horrific, aside from the food. I used the app to save time but it took so long. Never again
  • MH
    mike humphries
    Nov 28, 2025
    1.0
    Cold coffee
  • DB
    Daniel Brandt
    Nov 20, 2025
    1.0
    It is 1:50 so after lunch rush. Went thru drie-thru w mobile app order. Was told to pull in curbside pickup lane #6. That made 7 cars in stalls waiting on their food. I am now at 12 minutes and still no food. They have served 5 of the cars in the 12 minutes but have sent 3 new ones to the waiting spaces. This is ridiculous!!
  • WS
    Wade Seibert
    Nov 13, 2025
    1.0
    This is a family fast-food restaurant, right? If so, I feel the staff should have a good sit down meeting about their communication skills. I don't appreciate (and I'm sure other customers) all of the swearing/curse words coming out from behind the counter. They should understand that most people in line/dining room can hear them yelling back and forth... yes, most are teenagers and most likely their first job.. but, they need to understand customer service, which includes use of language.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Palmyra, PA location?

McDonald's Palmyra is open daily from 5:00 AM to midnight.

Does McDonald's Palmyra offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to midnight.