Dunkin'

4.0
671 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palmer, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2500 Nazareth Rd, Palmer, PA
18045, United States

Hours

Reviews

4.0
671 reviews
5 stars
350
4 stars
141
3 stars
74
2 stars
31
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude or unhelpful staff, particularly during busy times.

Order Accuracy

Several customers expressed frustration with incorrect orders, including missing items and wrong modifications, leading to dissatisfaction.

Cleanliness and Environment

While some reviews praised the cleanliness and renovations of the location, others noted issues with the atmosphere and seating arrangements post-remodel.

Speed of Service

Customers reported mixed experiences regarding service speed, with some praising quick service while others experienced long wait times.

Product Quality

There were numerous complaints about the quality of food and drinks, including stale items and poorly made beverages.
  • BB
    Bri
    Dec 25, 2025
    1.0
    I go to Dunkin everyday and over the last few weeks I stopped going to this Dunkin due to the service. Today I went since it was the only one opened and was absolutely disgusted with the staff and their disgusting attitudes.
  • MH
    Mya H
    Dec 24, 2025
    5.0
    Love this place and love the morning staff.
  • JH
    Johanne Helen
    Dec 10, 2025
    1.0
    Usually fast easy service but today the lady at the window didn’t even tell me how much was my order I had to ask her like I worked there. Then I proceed to ask how much was it for the person behind me so I can go ahead and pay for them, she looked at me like she was confused like she was still asleep talking about huh ? Like I’m not speaking perfect English ! She had no clue what was going on ! Then I asked for my changed and specifically said I had to go she then proceeded to chat with her co worker taking her sweet time until I had to get Lou’s and let her know I had to leave !
  • YS
    Yaroslav Sapozhnyk
    Nov 9, 2025
    5.0
    Nice and clean Dunkin. The service was great and the coffee was good!
  • AD
    Aleida Duarte
    Oct 31, 2025
    1.0
    Mother & daughter duo are rude! Poor customer service. Should not be at the window serving people with an attitude.

Frequently Asked Questions About Dunkin'

What are the holiday season drink options available at Dunkin' in Palmer, PA?

Dunkin' in Palmer, PA offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.

What are the regular opening hours for Dunkin' in Palmer, PA?

Dunkin' is open Monday to Friday from 4:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 6:00 PM.