Dunkin'

3.3
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oxford, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
321 N 3rd St, Oxford, PA
19363, United States

Hours

Reviews

3.3
440 reviews
5 stars
153
4 stars
79
3 stars
47
2 stars
49
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported receiving stale or cold food items, with many expressing disappointment in the freshness of the donuts and sandwiches.

Operational Issues

The business faced complaints about being frequently closed or having limited menu items available, leading to long wait times and customer frustration.

Staffing Problems

Many reviews indicated that the location is understaffed, resulting in slow service and a chaotic environment.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, noting that service can be good when the right employees are present.
  • AR
    Anita Rbryant
    Nov 10, 2025
    1.0
    Not open at 5 am
  • CC
    Chris
    Nov 4, 2025
    1.0
    you've gotta have a talk with the employees. Please ask them to stop wearing smelly hand lotions, and fragrances. It gets all over the coffee lids and stinks bad. it's literally straight out the drive-through window, and into the garbage can it stinks so bad. would think that would be common sense in a training manual. hasn't happened just once here.
  • HH
    Hunter
    Oct 31, 2025
    1.0
    Would rather go to redners and get a Donut there. Which is a very clean store with pleasant employees.
  • DJ
    Deanna Jones
    Oct 23, 2025
    1.0
    Don’t bother going to duckin donuts for a donut at 6:25 at night. Apparently they toss out all the unsold donuts even though they don’t close until 7pm!! Like have a product that’s in your name available until you actually close is a WILD CONCEPT!!
  • JF
    Jaclyn Fioravanti
    Sep 27, 2025
    2.0
    Only reason I gave 2 stars is because last time, which was the first time I went and the girl was very friendly. Today I ordered my drink with cold foam, and he put it on the counter with no cold foam. Having the hectic night I had, I wasn't about to complain until he gave me a dirty look. I said it there a problem and he said you were looking at the drink weird. Like a smart ass. I said well I ordered cold foam, and I wasn't going complain, he took the coffee rather aggressively, and basically threw it back at me. Again, I had a long night and wasn't about to ask for a refund, but maybe we need to have a talk with staff on customer service. From what I can see on the reviews your franchise is lacking in that department.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Oxford, PA?

Dunkin' in Oxford, PA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Oxford Dunkin' offers both delivery and curbside pickup services.