McDonald's

3.5
894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
411 S Main St, Old Forge, PA
18518, United States

Hours

Reviews

3.5
894 reviews
5 stars
344
4 stars
172
3 stars
140
2 stars
74
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving items they did not order or missing items altogether.

Food Quality

Several customers complained about cold or poorly prepared food, including undercooked items and sloppy presentations.

Staff Attitude

While some customers praised friendly staff, many others noted unprofessional behavior and a lack of urgency among employees.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about hygiene issues among staff.
  • GU
    Google User
    Nov 7, 2025
    1.0
    I travel for work everywhere around Pennsylvania, this is the only McDonald's that increases their price for the same exact items.
  • CB
    Chris B
    Oct 29, 2025
    1.0
    Waited 45 minutes for our food. In the drive thru, was told to park because they were finishing cooking up our order. 2 items were missing. Finally got them and everything was COLD. This location is one of the worst locations in the Scranton/Wilkes-Barre area.
  • SS
    Spa Service
    Oct 24, 2025
    1.0
    These workers that worked the afternoon shift on October 24th 2025 should be ashamed of themselves calling the cops on an innocent 13 year old and having him arrested all because he was being a kid that never gets in trouble and is always buying food in that specific McDonald’s!! But god doesn’t like ugly you reap what you sow!!! Let it be your child one day!!! I highly recommend anyone to not buy from this McDonald’s and boycott it!!!!
  • CR
    Calin Ryman
    Oct 21, 2025
    2.0
    Placed order at kiosk and waited forever for someone to take my money. I called out to workers more than three times. Waited for my food only to find it completely missing the bacon in the "bacon cheeseburger." More waiting and calling out for a worker. They did remake my food, but it wasn't really passable.
  • MG
    Matt Gregorowicz
    Oct 18, 2025
    1.0
    So I guess apparently they just act as teenage babysitters, considering they just let a bunch of them loiter in the restaurant being loud and not even buying anything. The employees are apparently also friends with them and just let them do whatever they want. STAY VERY FAR AWAY from this location.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Old Forge, PA?

Delivery is available Monday to Wednesday and Sunday from 5:30 AM to 11:30 PM, and Thursday to Saturday from 5:30 AM to 12:30 AM.