Our second location, Bittersweet at the Falls, opened up in 2019 in downtown Ohiopyle, PA and is set up with all the style and creativity of Bittersweet Café, where we focus on fresh and local sourced ingredients but catered to on-the-go adventures.
Our hours are fluid and relaxed as is the atmosphere of Ohiopyle. We like to shoot for Fridays: 10AM - 4PM, Saturdays: 9AM - 6PM, and Sundays: 11AM - 4PM, but these hours are weather and customer driven.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.