Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme North Wales.
Mixed reviews on customer service; some staff were praised for politeness and attentiveness, while others were reported as rude and dismissive.
Operational Hours
Frequent complaints about the store closing early or not opening on time, leading to customer frustration.
Product Availability
Customers often found the store out of stock on popular items, including signature donuts, which disappointed many.
Quality of Donuts
While some customers enjoyed the freshness and taste of the donuts, others reported stale products and inconsistencies in quality.
Hygiene Concerns
Several reviews raised issues regarding staff hygiene practices, which negatively impacted customer experiences.
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RichBladek
3 days ago
5.0
First time here and it was pretty cool being able to see the donuts being made. The place was clean and colorful.
SA
Steven Azar
Oct 30, 2025
2.0
The staff are nice but clearly lacking leadership, management and organization.
MW
Marion Walker
Oct 29, 2025
4.0
Donuts are not like they use to be. Can't even remember the last time I saw a hot light on
RA
Ruth ARNOLD
Oct 29, 2025
5.0
Received a warm fresh donut while there. It was like a warm hug of yumminess.
AH
Autumn Honaker
Oct 12, 2025
5.0
I went into the store with a problem with my online order. When I arrived, there was a lot of people in the lobby. Every time someone new walked in, the manager acknowledged them and said “Hi, welcome to Krispy Kreme”. This was between the hours of 4-5 so they were very busy. Asia, the manager, was the person working the front register and putting the orders together. She was extremely polite, smiled at every single person, and showed excellent customer service. She apologized for the wait to every person that began their order. There was a handicapped gentleman in line before me who had to use a chair and had a hard time getting around. She positioned herself to give him the most personable service she could. Asia is a radiant beam of light truly, and in my opinion she embodied what customer service should be. She was so positive and she was HUSTLING under the pressure of a lobby full of people. When it was my turn, she listened to my concerns about my online order that I had placed for the following day and sat with me to figure it out. I tried to tip her but she said unfortunately policy says they cannot accept tips (which I thought was ridiculous. she deserves all the tips!). I have been to this Krispy Kreme twice before in the drive thru, but I am so glad I went inside and got to have this experience with Asia. The next morning when I picked up my order, everything was so fresh and delicious. I bought 5 dozen donuts for my class of park rangers (23 people) and we only had 3 left by the end of the day. TRULY AMAZING SERVICE!!!!!! THANK YOU ASIA!!!!!