Chipotle Airport Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.
Customer Service
Feedback highlighted poor customer service, including rude staff, long wait times, and lack of attention to customers in-store.
Food Quality
Many reviews mentioned bland food and small portion sizes, with some customers expressing disappointment in the overall taste and freshness.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and a generally unkempt atmosphere.
ZS
Zeel Savalia
2 days ago
1.0
Terrible terrible place, i ordered a veggie bowl as i am vegetarian and when i started to eat it, there were multiple pieces of chicken in the bowl and i am beyond angry and this isn’t the first time, DO BETTER!
JJ
Jen
Dec 30, 2025
1.0
I mobile ordered and went home to find out that 3 toppings were missing from my bowl. I literally paid $3 extra for guacamole and it was missing. I was also missing fajitas and black beans too. It wasn’t even busy when I went so I don’t know why they messed up my order this bad. Portion is small too. Absolutely ridiculous. This isn’t the first time they screwed up my order. This always happens.
MA
Mark Anthony
Dec 27, 2025
1.0
Rude feminine boy locked the door when I was walking up to pick up a mobile order. He completely ignored the fact I was standing there and they both just looked at me and turned away. I saw the orders sitting on the counter. PLUS online it says you close 11 pm they locked the doors 10:35. What kind of customer service is this
TS
Tyler S
Dec 13, 2025
3.0
Great chipotle to work on your human negotiation skills. I have to give puppy eyes until they scoop a little more chicken onto my burrito
JA
Jean-Paul Antonetty
Dec 8, 2025
1.0
I decided to give chipotle another try after maybe 1-2 years of not ordering it, and needless to say, I was disappointed. Portion was half the size of the bowl, food was cold, and when I went to pick up, my food wasn’t at the mobile pick up stand. I went in line to ask for my order, and was then directed to go back to the mobile pick up stand, but told the employee that there was no orders there. The employee grabbed her manager and she found my order and threw the bag at me and muttered something under her breath.
Absolutely embarrassing behavior. I really hope she finds happiness one day. I won’t be coming back nor will I order chipotle again, no wonder why the company has been doing poorly.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Airport Square serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at Airport Square?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Airport Square offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle food online from the Airport Square location?
You can order online through the order website (https://order.chipotle.com/) or via the Chipotle app on the Apple App Store.
Is Chipotle Airport Square committed to sustainability and quality ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices with only 53 real ingredients.
What contact information is available for Chipotle Mexican Grill at Airport Square?
You can reach them by phone at +1 215-368-3740 or email at pa.1060.airportsqr@chipotle.com.
Does Chipotle at Airport Square accept credit cards or offer catering services?
Yes, they accept credit cards and provide catering services.
Which nearby places can I visit for shopping before or after dining at Chipotle Airport Square?
Nearby you can visit Men’s Wearhouse, T.J. Maxx, Homesense, Michaels Stores, and Carter’s for clothing, home goods, arts and crafts, and more.
Are there any nearby coffee shops where I can grab a drink along with my Chipotle visit?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies either before or after your meal.
If I'm renting a car or need automotive services, what nearby locations are close to Chipotle Airport Square?
Hertz Car Rental - Montgomeryville, Mall Auto Service, and FIAT of Montgomeryville are nearby for car rental and automotive repairs or purchases.