Chipotle Mexican Grill

3.3
1290 reviews
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About

Mexican Restaurant
Chipotle Airport Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
30 Airport Square, North Wales, PA
19454, United States

Hours

Reviews

3.3
1,290 reviews
5 stars
454
4 stars
266
3 stars
133
2 stars
89
1 star
348

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.

Customer Service

Feedback highlighted poor customer service, including rude staff, long wait times, and lack of attention to customers in-store.

Food Quality

Many reviews mentioned bland food and small portion sizes, with some customers expressing disappointment in the overall taste and freshness.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and a generally unkempt atmosphere.
  • ZS
    Zeel Savalia
    2 days ago
    1.0
    Terrible terrible place, i ordered a veggie bowl as i am vegetarian and when i started to eat it, there were multiple pieces of chicken in the bowl and i am beyond angry and this isn’t the first time, DO BETTER!
  • JJ
    Jen
    Dec 30, 2025
    1.0
    I mobile ordered and went home to find out that 3 toppings were missing from my bowl. I literally paid $3 extra for guacamole and it was missing. I was also missing fajitas and black beans too. It wasn’t even busy when I went so I don’t know why they messed up my order this bad. Portion is small too. Absolutely ridiculous. This isn’t the first time they screwed up my order. This always happens.
  • MA
    Mark Anthony
    Dec 27, 2025
    1.0
    Rude feminine boy locked the door when I was walking up to pick up a mobile order. He completely ignored the fact I was standing there and they both just looked at me and turned away. I saw the orders sitting on the counter. PLUS online it says you close 11 pm they locked the doors 10:35. What kind of customer service is this
  • TS
    Tyler S
    Dec 13, 2025
    3.0
    Great chipotle to work on your human negotiation skills. I have to give puppy eyes until they scoop a little more chicken onto my burrito
  • JA
    Jean-Paul Antonetty
    Dec 8, 2025
    1.0
    I decided to give chipotle another try after maybe 1-2 years of not ordering it, and needless to say, I was disappointed. Portion was half the size of the bowl, food was cold, and when I went to pick up, my food wasn’t at the mobile pick up stand. I went in line to ask for my order, and was then directed to go back to the mobile pick up stand, but told the employee that there was no orders there. The employee grabbed her manager and she found my order and threw the bag at me and muttered something under her breath. Absolutely embarrassing behavior. I really hope she finds happiness one day. I won’t be coming back nor will I order chipotle again, no wonder why the company has been doing poorly.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Airport Square serve?

Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at Airport Square?

The restaurant is open daily from 10:45 AM to 11:00 PM.