Customers reported inconsistent food quality, with some enjoying the cheesesteaks while others experienced issues like excessive salt, incorrect orders, and even food safety concerns.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness
Several customers noted cleanliness issues, both in the dining area and in food preparation, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of the staff, indicating a positive interaction experience.
Pricing Concerns
Multiple reviews mentioned that the prices were perceived as high relative to the quality and portion sizes of the food.
CS
Concha Salmon
Nov 13, 2025
5.0
Awesome customer service 😊 clean and tidy place.
JV
Joseph Vanzant
Nov 9, 2025
5.0
First time visitor to this Charley’s. Cheese steak was very good and store and bathroom exceptionally clean. Way above average in todays fast food restaurants.
CC
Casey
Nov 2, 2025
5.0
I Just wanna say incredible Customer service in drive thru Quick service fresh and friendly. I haven't experience this in a long time, will stop back? Thanks guys keep up the good work
DW
Desiree WIlliams
Nov 1, 2025
1.0
Couldn't pay me to eat here again. I've been so sick since eating from here last night. Was my first time and NOT a good impression..
PD
Patrick Danesky
Oct 18, 2025
1.0
Ordered for the first time, its like someone dumped a whole container of salt into my sandwich. I tried to complain to doordash but they said "a refund doesnt qualify." I wasn't looking for a refund, more like another sandwich that wasn't obviously a mess up. Real bad. Really really bad.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on weekdays?
Pickup is available every day from 10:00 AM to 10:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery service as all delivery hours are closed.
Are drive-through services available at Charleys Cheesesteaks?
No, the drive-through is closed every day of the week.
What are the regular dine-in hours at Charleys Cheesesteaks?
Charleys Cheesesteaks is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 2:00 AM on Friday and Saturday.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout service is not available as all takeout hours are closed.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1903 Lincoln Hwy, North Versailles, PA 15137, United States.
Which nearby dining options are available around Charleys Cheesesteaks?
Nearby dining options include Burger King, Scotty B's Pizzeria, Popeyes® Louisiana Kitchen, and Denny's, providing a variety of food choices.
Are there any medical services near Charleys Cheesesteaks?
Yes, nearby medical services include Premier Medical Associates and doctor Nufayl Khan, MD for family and health care needs.
What nearby stores and services can customers visit close to Charleys Cheesesteaks?
Customers can visit Kmart for retail shopping, KeyMe for locksmith services, and GetGo for gas and convenience store needs, all close to Charleys Cheesesteaks.