McDonald's

3.7
1407 reviews
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Business Details

12185 E Main Rd, North East, PA
16428, United States
(814) 725-8241
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12185 E Main Rd, North East, PA
16428, United States

Hours

Reviews

3.7
1,407 reviews
5 stars
541
4 stars
350
3 stars
262
2 stars
88
1 star
166

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty restrooms and dining areas, with some stating that the cleanliness was unacceptable.

Service Quality

There were numerous complaints about slow service, long wait times, and staff being disinterested or unhelpful.

Food Quality

Several reviews mentioned issues with food quality, including cold or old food, incorrect orders, and poor preparation.

Customer Experience

Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by negative feedback regarding overall management and service consistency.
  • BP
    Brad Paradis
    Jan 4, 2026
    4.0
    I like clean McDonalds and this was one of them. No complaints. Staff was friendly, quick and efficient. The bathrooms were clean. Bonus.
  • DS
    Demetia Scott
    Dec 2, 2025
    3.0
    Language barrier and customer service was not up to par
  • EK
    Elizabeth Kane
    Nov 11, 2025
    4.0
    We have a home in Ripley NY but we live in Ohio. This is our stop on our way back home. It never fails, the bathroom is dirty and the staff inside is completely disinterested in helping you. I stood at the counter because I didn't want to order at the kiosk and literally everyone ignored me. I even asked a person waiting for their food, if the could see me because I thought maybe I was dead!!! They literally would not help me! We ended up leaving and stopped at the McDonald's by Presque Isle Downs. I am not old. I use kiosks all the time. Im not a jerky kind of person. I just didn't want to use the kiosk because I didn't have my credit card and I only had cash. I'm sure we will stop here again on our way home but its definitely not the good part of our journey!
  • DG
    Daniel Gonzalez
    Oct 13, 2025
    1.0
    We refused to get food here after the wife seeing there restrooms and telling me there was fecal matter all over the stalls OH HELL NO DISGUSTING! And when she brought it up to management the said well we already cleaned the restroom today. Unacceptable period
  • JB
    Joseph Bellisario
    Oct 11, 2025
    4.0
    Your typical McDonald's!
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-thru in North East, PA?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What times does McDonald's offer delivery service?

Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.