Wendy's

3.6
587 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
590 South Trooper Road, Norristown, PA
19403, United States

Hours

Reviews

3.6
587 reviews
5 stars
215
4 stars
146
3 stars
85
2 stars
45
1 star
96

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items and incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and floors.

Customer Service

Service quality varied, with some customers experiencing rude staff and long wait times.

Food Quality

Several reviews mentioned food being cold, greasy, or poorly prepared.

Speed of Service

Customers noted inconsistent service speed, with some experiencing long waits.
  • SK
    sulgee Kim
    Oct 5, 2025
    1.0
    I visited this Wendy’s around 1 PM on Sunday for a quick lunch and placed a mobile order for two kids’ meals, two regular meals, and one chili. When we picked it up, one kids’ meal and the chili were missing. We were dining in, sitting right in front of the counter, so I went up and mentioned it. Instead of apologizing, the staff said, “I saw our employee put it in, but I’ll just give it to you.” — which came off as quite rude. Mistakes happen, but the attitude really matters. On top of that, some of the customized items and paid add-ons were missing too. I didn’t want to make a scene, so I just let it go, but this experience was really disappointing. I hope they can work on better attention to orders and customer service.
  • AM
    Adam Mouser
    Sep 14, 2025
    5.0
    It's Wendy's. Food is great for fast food, floors are unfortunately sticky. Love their soda machine, lots to choose from.
  • HP
    Harris Pham
    Sep 7, 2025
    1.0
    Not a single care for my mobile order lol
  • BJ
    BIG JAY
    Aug 27, 2025
    5.0
    This Wendy's deserves a 5-star rating. It's the cleanest Wendy's I've ever patronized, and the food is fresh and delicious. Kudos to you guys for holding the standard of excellence.
  • MC
    Mike Coates
    Aug 19, 2025
    3.0
    The restaurant was really dirty and there was a homeless person in the back of the restaurant just sitting there. None of the tables were clean and the walls and floor were dirty as well. Needs a good cleaning.

Frequently Asked Questions About Wendy's

Is 590 South Trooper Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.