Wendy's

3.6
589 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
590 South Trooper Road, Norristown, PA
19403, United States

Hours

Reviews

3.6
589 reviews
5 stars
216
4 stars
146
3 stars
86
2 stars
45
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order mistakes, and rude staff interactions.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and restrooms, with some describing the restaurant as dirty.

Food Quality

Mixed feedback on food quality, with some customers enjoying the food while others complained about cold, greasy, or poorly prepared items.

Customer Experience

Several customers noted positive experiences with friendly staff, but many expressed frustration over disorganization and lack of attention to orders.
  • TM
    Trevisan Marcio
    Nov 22, 2025
    3.0
    Very slow…. I’m sorry
  • SK
    sulgee Kim
    Oct 5, 2025
    1.0
    I visited this Wendy’s around 1 PM on Sunday for a quick lunch and placed a mobile order for two kids’ meals, two regular meals, and one chili. When we picked it up, one kids’ meal and the chili were missing. We were dining in, sitting right in front of the counter, so I went up and mentioned it. Instead of apologizing, the staff said, “I saw our employee put it in, but I’ll just give it to you.” — which came off as quite rude. Mistakes happen, but the attitude really matters. On top of that, some of the customized items and paid add-ons were missing too. I didn’t want to make a scene, so I just let it go, but this experience was really disappointing. I hope they can work on better attention to orders and customer service.
  • AM
    Adam Mouser
    Sep 14, 2025
    5.0
    It's Wendy's. Food is great for fast food, floors are unfortunately sticky. Love their soda machine, lots to choose from.
  • HP
    Harris Pham
    Sep 7, 2025
    1.0
    Not a single care for my mobile order lol
  • JR
    Jason Rogers
    Aug 27, 2025
    5.0
    This Wendy's deserves a 5-star rating. It's the cleanest Wendy's I've ever patronized, and the food is fresh and delicious. Kudos to you guys for holding the standard of excellence.

Frequently Asked Questions About Wendy's

Is 590 South Trooper Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 590 South Trooper Road, Norristown, PA?

This Wendy's location is open daily from 9:00 AM to midnight (00:00).