Wendy's

3.7
1132 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Norristown, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norristown, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2815 Dekalb Pike, Norristown, PA
19401, United States

Hours

Reviews

3.7
1,132 reviews
5 stars
427
4 stars
281
3 stars
201
2 stars
66
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some enjoyed the freshness while others found items poorly prepared or unsanitary.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including unsanitary food handling practices and dirty dining areas.

Order Accuracy

Frequent complaints about missing items and incorrect orders, leading to customer frustration.
  • JF
    Jonathan Feliciano
    Nov 15, 2025
    1.0
    El manager de la noche da un pesimo servicio al cliente y una mala attitude el nombre es Adam
  • LW
    L. W.
    Nov 15, 2025
    2.0
    Drive through service always sucks, service is slow and its a coin flip if its even right.
  • NP
    Ness P
    Oct 30, 2025
    2.0
    If you like waiting, this place is it
  • SC
    Sarah Capanna
    Oct 23, 2025
    1.0
    Went there at the Germantown Pike and DeKalb Pike and ordered a kids meal for grandson. Got all the way home to feed him and the cheeseburger was not even in the bag!!! Needless to say I couldn't drive all the way back to Gtown Pk. to get his Lil cheeseburger 🍔. So 😡 annoyed with these ppl who do the bare minimum bc they are not getting a living wage. Unfortunately, the consumer pays for the corporate's unwillingness to pay their subordinates. Wendy's suck on so many levels. Dave needs to do better and give these workers a reason to do their job with some enthusiasm...🤨🤬
  • DD
    Desiree Donovan
    Oct 10, 2025
    2.0
    Zero stars for service. I asked for sweet and sour sauce and I was told it is 26 cents. No problem. I had a honey mustard sauce so I asked to trade that for a sweet and sour sauce and was told they do not have sweet and sour sauce? I ordered a chicken tender meal. I guess it is a rule of Wendy's that if you get the chicken tender meal you cannot get sweet and sour sauce you can only get sweet and sour sauce if it's chicken nuggets??? This place is absurd.

Frequently Asked Questions About Wendy's

Is 2815 Dekalb Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.