Arby's

4.1
671 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
16 E Germantown Pike, Norristown, PA
19401, United States

Hours

Reviews

4.1
671 reviews
5 stars
347
4 stars
171
3 stars
69
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste, alongside some positive mentions of specific menu items.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, while others noted a clean environment.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Pricing Concerns

Some customers felt that prices were high for the quality and quantity of food received.
  • KH
    Karen Harper-Regina
    Jan 4, 2026
    3.0
    Young lady at counter who took our order was very confused and agitated with an easy order but maybe she special needs of some kind. You should train young cashiers to not make assumptions of age based off their inability to determine ages of anyone over 30. If a senior wants a discount they'll ask. Food was great!!!
  • TL
    Tom Laffredo
    Dec 23, 2025
    4.0
    Person at the drive thru could've been a little more courteous taking and delivering the order. No thank you or anything he was just putting in time.
  • FK
    fire king
    Nov 23, 2025
    4.0
    Ordered jalapeño slider but not available. Still liked the slider. 170 calories x2 which was good for my diet. Still missed the jalapeños
  • JM
    Jimmy McKinley
    Nov 13, 2025
    5.0
    as soon as I walked in I was greeted very pleasantly, I ordered the Steak Nuggets and they are really good. I like them without the sauce but they were tender and juicy, I highly recommend! This place is nice and clean and the service is quick.
  • MD
    MaryEllen DIgregorio
    Nov 9, 2025
    2.0
    Steak bite taste bad mac and cheese dry pasty