Numerous customers reported issues with incorrect orders, including missing items and wrong sandwich types.
Service Quality
Feedback highlighted inconsistent service, with some staff being friendly and helpful, while others were rude and unprofessional.
Food Quality
While many customers praised the freshness and taste of the sandwiches, several noted issues with portion sizes and the quality of ingredients.
Wait Times
Customers frequently mentioned long wait times for orders, both for pick-up and in-store service.
Pricing Concerns
Several reviews indicated that customers felt the prices were high relative to the quality and quantity of food received.
MM
Mitch
Dec 4, 2025
2.0
Ordered #4 hoagies for dinner with a sick friend, 10 min. later, he called and cancelled. I called Primos, asked to cancel an order that was not getting picked up for 1.5 hrs, ie. NOT made yet, and they said, "non refundable". Apparently in their "fine print", that you have to search for, which I did not do prior to ordering, and for that matter had full intention of getting the food, so I would have ordered anyway, says 24 hr.notice before picking up. This is BS, to run a business this way and have zero consideration for a customer. I didn't stiff them, I also provided 1.5 hr. notice, for a something not even prepared ! I guess this is one reason why they have a 3.7 rating!! Sandwiches are ok, but Mgt is extremely poor, and they've lost my business. I just spent $100 2 days ago there, for a platter! Plenty of other hoagie shops, This one will not be one I purchase from.
TT
Trapstar
Nov 18, 2025
1.0
This middle age/older guy named Sean was being very loud and irritating when I came in and acting very strange
SM
Scott Miller
Nov 3, 2025
4.0
I ordered online ahead of being in the area, about an hour away. After picking up my order, we didn't realize until we got to our destination that none of the sandwiches were cut as requested. This made sharing one of sandwiches as intended very difficult.
TC
Tyler Capriotti
Sep 7, 2025
5.0
Food and atmosphere are always great employees are awesome and all deserve raises especially taylor would highly recommended
HP
Hailey Parker
Sep 7, 2025
5.0
Just had to drop a line about my visit today! Owen and Ian were awesome seriously, they made my sandwich PERFECT. Super friendly guys, and they clearly know their way around a deli. Best sandwich I've had in ages, thanks to them!
What types of sandwiches is PrimoHoagies known for?
PrimoHoagies specializes in Philly-born, hefty hoagies built on sesame-seed rolls, offering old fashioned Italian specialty sandwiches.
What are the opening hours of PrimoHoagies in Newtown, PA?
PrimoHoagies is open daily from 10:00 AM to 8:00 PM. It is closed on November 27, 2025 (a holiday).
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
What payment options does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from PrimoHoagies online?
Yes, you can place your order online at https://order.primohoagies.com or via their mobile apps for Android and iOS.
Is PrimoHoagies a family-friendly restaurant?
Yes, PrimoHoagies welcomes children and offers dine-in seating along with a casual counter-serve experience.
What special dietary options does PrimoHoagies provide?
PrimoHoagies serves vegetarian and vegan options and features comfort food with brunch, breakfast, lunch, and dinner offerings.
Are there any nearby pizza restaurants around PrimoHoagies in Newtown?
Yes, Marco's Pizzeria and Pizza Hut are nearby and great options if you're interested in pizza before or after visiting PrimoHoagies.
What nearby services can I find close to PrimoHoagies?
Near PrimoHoagies, you can find several services including Nail Perfection & Spa for beauty treatments, Center Club Chiropractic for health care, and UPS Authorized Shipping Outlet for courier services.
Are there any nearby shopping or educational places around PrimoHoagies?
Yes, nearby you can visit Newtown Bookshop for books and gifts, and Kumon Math and Reading Center for educational tutoring.