Business Details
About
Mexican Restaurant
Chipotle Newtown PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.1
358 reviews
5 stars
72
4 stars
20
3 stars
14
2 stars
27
1 star
225
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is consistently reported as filthy, with dirty tables, floors, and food prep areas.
Food Quality
Customers frequently complain about food being undercooked, stale, or poorly prepared, with many experiencing food safety issues.
Service Issues
There are numerous complaints about slow service, incorrect orders, and staff being unhelpful or rude.
Ingredient Availability
The location often runs out of key ingredients, leading to customer dissatisfaction and incomplete orders.
Management Concerns
Many reviews suggest poor management and lack of training for staff, contributing to the overall negative experience.
- HCHailey ChambersJan 4, 20261.0I have gone to this chipotle several times and I’ve never had such a bad experience till today. My steak in my bowl was RAW, the guacamole was OLD, and then my order looked like it was put together by a blind person. This is unbelievable, and then I go to complain on the app and it won’t let me!!!! Never will I ever come back to this chipotle again!
- PAPaul AlviggiDec 30, 20255.0Good food. Fast and clean.
- TPTaylor PotyeDec 26, 20252.0The dining room experience is disappointing. With plenty of staff and no line, there was no one monitoring the tables and cleaning them down. Every single table was a mess. This location has one of the worst cleanliness standards in the area.
- MWMarissa WolfDec 10, 20251.0Worst chipotle I’ve been to across the USA. Gets me sick every-time. Rice is never fully cooked. I kept giving it chances but I’m done now.
- ALAlexandra LeachDec 4, 20251.0When I say I thought I was on an episode of "What would you do"... I thought I must've stepped onto the set of a prank TV show, when the wait to get to the point of ordering the food was over 20 minutes with ONE customer in front of me. Then, when I ordered the two employees were moving comically- and aggravatingly slow. Then, finally time to pay, and they suddenly couldn't get the register to work at all- card, cash, etc. Im not one to expect a freebie, but honestly the least they could do after the painful experience would be to let me have my bowl free of charge, or at least offer an apology. Multiple employees, and a call to management later, the register was suddenly functional, great. I got to take home my cold steak bowl. It was legitimately cold, and the quesadilla cheese wasn't melted at all. It fell right out of the wrap. Complete waste. Actually the worst Chipotle I've ever been to. Management and owners should be deeply concerned with the state of this store. It's in dire need of help.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Newtown, PA?
Chipotle Mexican Grill is located at 2940 S Eagle Rd, Newtown, PA 18940.
What are the operating hours of Chipotle Mexican Grill in Newtown?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Newtown offer in-store pickup or delivery services?
Yes, Chipotle Newtown offers both in-store pickup and delivery services.
How can I order Chipotle online through their app?
You can order online using the Chipotle app available in the Apple App Store or through the quick link https://chipotle.app.link/Carne-Apple.
What is Chipotle's commitment to food quality?
Chipotle serves responsibly sourced, classically-cooked real food with wholesome ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients.
How can I contact the Chipotle Newtown location by phone or email?
You can call them at +1 267-352-3525 or email PA.3221.NewtownPA@chipotle.com.
What nearby shopping options are available around Chipotle Newtown?
Nearby shopping options include Lululemon Athletica for athletic wear, Ulta Beauty for cosmetics and beauty supplies, and FP Movement for women's clothing.
Are there any banks or ATMs close to Chipotle in Newtown?
Yes, Santander Bank ATM, Santander Bank Branch, Bank of America, and Wells Fargo Bank are nearby for your banking needs.
What health and medical facilities are near Chipotle Newtown?
Nearby medical facilities include Bright Now Dental, Insource Urgent Care, Tower Health Urgent Care, AFC Urgent Care Newtown, and Trinity Rehab - Newtown, PA.
What other dining options are near Chipotle Newtown?
You can also visit Árdana Food & Drink, Nina's Waffles, MOD Pizza, Crumbl Cookies, Starbucks, Bomba ¡Tacos + Tequila!, and Bomba Taco + Bar nearby for variety.