Chipotle Mexican Grill

Reviews

• SS

  samantha snyder

  Dec 30, 2025
  1.0
  The chicken was chewy and the lady at the front counter was disgusting not only her attitude but her cleanliness… my daughter ordered her own bowl and said sour cream but she put the tomatoes and onion by mistake and when I stopped her mid drop into the bowl she acted as if I was the issue and STILL about half the scoop of tomato and onions fell into my 10 year old food now don’t really think my 10 year old is going to eat this now lol I really thought she would at least try to scoop them out but she just continued to make the bowl and didn’t care at all that the order was now not correct smh so I picked them out individually !! Also I ordered drinks but she is in like another world and completely ignored me by this point but it was so dirty over in that station that I was happy for her ignorance at that moment…smh do better this is to expensive for this kind of service !! Where is the management for this location and why haven’t they changed the staff by now at this point ??? Last thing they were out of vinegar sauce and that was the first thing my kid asked for but of course didn’t check to see before making our food so just all around horrible because if we would have known the sauce wasn’t a option we would not have ordered from the start, I would of went to bonefish next door for about the same prices…
• TG

  Tony Gatica

  Dec 12, 2025
  1.0
  Do yourself a favor and stay far away. I just visited this Chipotle location and I’m honestly shocked at how rude and hostile the service was. The line server was completely unfriendly and acted like we were an inconvenience. She wouldn’t answer basic questions, didn’t acknowledge us, and when I asked for double portions, she still gave me nothing. It felt like she was intentionally giving the bare minimum. On top of that, the workers in general weren’t acknowledging half the guests in the store. The food was cold, and about half of the usual ingredients weren’t even available. The whole experience felt chaotic, careless, and unwelcoming. I’m truly disappointed ….. this was one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because this location seriously needs improvement ASAP!
• JB

  John Bradley

  Dec 12, 2025
  1.0
  The woman was extremely hostile and rude. She had a horrible attitude, and quite literally gave me three pieces of protein.. when I asked for double, she got mad at me. She also ignored my friend completely and was asking what she wanted through me. 0/10 experience. That employee needs to be retrained.
• OA

  olabode Abodunde

  Dec 9, 2025
  1.0
  Terrible. Ordered a simple quesadilla. What o got was something wrapped in an under cooked tortilla. Cheese not melted. Barely any chicken. Wrapped like a burrito and cut in half. When I went back… they rudely said “oh that’s a quesadilla”. Like I was stupid or something. Everyone knows what a quesadilla should look like … except these people. What a joke. It didn’t even look close to the picture they had on the site. Won’t be back. Posted 12/9/25.
• HN

  Haniya Nawal

  Nov 26, 2025
  1.0
  I've been here multiple times and staff is always so rude. They never seem like they want to help you and they get irritated when you ask for something extra. I went there with my friends one time and for a simple order they told my friend she had to get the app. Chipotle is my favorite restaurant but the service and quality is in desperate need for improvement. If the employees really have such a problem with giving us fresh food and helping us, then why are they here in the first place? I'm paying for my food, it's not like I'm getting it for free, so why am I getting so much attitude? They don't even put enough sauce and ingredients in the bowl. I'm not paying $20 for a bowl filled with rice and leaves. This is horrendous, do not go here.

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