McDonald's

3.0
1468 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 Newport Plaza, Newport, PA
17074, United States

Hours

Reviews

3.0
1,468 reviews
5 stars
313
4 stars
282
3 stars
288
2 stars
189
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions in both the dining area and restrooms, contributing to a negative overall experience.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and a general lack of motivation.

Food Quality

While some customers enjoyed the food, many complained about cold, burnt, or poorly assembled items.
  • MC
    Mary Chamberlain
    5 days ago
    2.0
    OK, so I just bring home a McChicken from McDonald’s, which is not even five minutes away from my house. I open my wrapper up & get ready to eat it, take a bite, and it is soooo hard & extremely dried out. Under the heat lamp way too long… then they put it on the bread and put some dressing on it and then sell it to someone !!!! knowing and seeing clearly how old that chicken was, It should’ve been in the garbage long before I arrived. So no food for me 😤unbelievable. Put down the cell phones and do your jobs! Not all, But the ones working tonight didn’t need much deodorant 😡😡🤬
  • AS
    Aaron Smeltzer
    Jan 2, 2026
    1.0
    Very slow, took 25 minutes to get our food. Servers just seemed lost. Will not be back
  • IC
    Ira Coffman
    Dec 28, 2025
    5.0
    Food was good and hot, prices decent, no complaints about staff. Was in and out quickly
  • CZ
    Curvin Zimmerman
    Nov 30, 2025
    1.0
    Terrible slow service
  • KF
    Keep Fighting
    Nov 29, 2025
    1.0
    All The bathroom is dirty. This stays slow people. Take your orders and sprayed

Frequently Asked Questions About McDonald's

What are the store hours for McDonald's in Newport, PA?

McDonald's in Newport, PA is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Is the McDonald's at 16 Newport Plaza open for delivery, and what are the delivery hours?

Yes, this McDonald's offers delivery service from 5:00 AM to 11:00 PM daily, with extended hours until midnight on Fridays and Saturdays.