McDonald's

3.3
1024 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9 Byers Rts 119, New Stanton, PA
15672, United States

Hours

Reviews

3.3
1,024 reviews
5 stars
319
4 stars
210
3 stars
186
2 stars
81
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes for food, even during non-peak hours.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and indifference.

Management Issues

Many customers expressed dissatisfaction with management, citing poor organization and lack of staff training.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
  • HH
    hudson
    4 days ago
    5.0
    Don’t know what it is but this mcdonald’s is the best I’ve ever had. Many people agree with me that I have gone here with.
  • KM
    Kevin MacMillan
    Dec 30, 2025
    2.0
    Not our normal stop but traveling and figured it would be easy and fast. The Self ordering at fast food joints is getting out of control especially when staff force you to the kiosks. 15 minutes for “fast food” is a bit much for an after lunch timeframe. Love cleaning our own table and chairs so we can eat.
  • JS
    Janet Smith
    Dec 28, 2025
    1.0
    Whoever the manager is today (long blonde hair - older) literally just stood back there screaming at everyone. I felt bad for the people eating in the restaurant. She was really good at barking orders but did not step in to help once. I would never allow my kids to work for someone like her. TERRIBLE!
  • JM
    Jennifer Mursch
    Dec 13, 2025
    1.0
    Theirs is absolutely ZERO reason for 23 minute service time. For a cold cheeseburger and old fries. DO BETTER!
  • AP
    Adriana Polhemus
    Dec 6, 2025
    1.0
    The place said that they opened at five in the morning and we were on a That road trip and needed something quick to eat. We arrive there at six and when we pulled up to the drive-through the Worker told us that they couldn’t make a sandwiches and that it would be another 40 minutes until their grills warmed up so they wouldn’t be able to serve food until 6:45. So what happened to the five in the morning opening? She wasn’t even apologetic about it and didn’t offer any alternatives.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in New Stanton, PA?

McDonald's in New Stanton, PA is open daily from 5:00 AM to 11:00 PM.

During what hours is delivery service available from McDonald's in New Stanton?

Delivery is available daily from 5:00 AM to 10:30 PM.