McDonald's

3.3
1010 reviews
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Business Details

9 Byers Rts 119, New Stanton, PA
15672, United States
(724) 925-3040
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9 Byers Rts 119, New Stanton, PA
15672, United States

Hours

Reviews

3.3
1,010 reviews
5 stars
315
4 stars
208
3 stars
185
2 stars
81
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes for food, even during non-peak hours.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and failure to provide requested sauces.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Cleanliness

Some customers noted unsanitary conditions, including dirty restrooms and trash not being emptied.
  • LD
    Lord Diz
    5 days ago
    5.0
    Can tell the staff works hard to make people's day as good as they can
  • JG
    Jessie Gillette
    6 days ago
    1.0
    Rude works all sanding around talking complaining and using bad language.
  • JN
    Josh Neil
    Nov 17, 2025
    1.0
    Absolutely terrible service
  • D7
    deity 74
    Nov 6, 2025
    1.0
    I ordered a large ice coffee and I waited 20 minutes but the coffee never came, I couldn’t even cancel my order for it so I just walked out because I wasn’t waiting any longer for 1 thing.
  • DD
    Dianna D.
    Oct 28, 2025
    1.0
    i’d give a 0 if i could. they should not let little girls run this place, i just waited in line for 20 minutes just to order a small fry & cheeseburger, and no one was ahead of me. it was 10pm an hour before closing & i tried to wave down one of the employees to ask for a favor & the red headed girl rolled her eyes and ignored me, then i watched the dark haired girl take another order, turn her back on me to talk shit on the customer to the red headed person, then walked away from me still without acknowledging me. best part is, the black haired chick didn’t even take my money & my food was already ready & i was watching my food sit there for 10 whole minutes. i just left & decided to put this review in right away because i was not gonna sit there any longer waiting to pay as my food was sitting there getting cold. only time one of them bothered acknowledging me was when the red haired girl asked if i paid yet & when i said no, she slammed the window & no one bothered helping me since. these girls looked young & didn’t even look like they wanted to be there. i don’t usually complain about fast foods but mcdonald’s should seriously reconsider hiring people under 16 because they looked young & had no workers ethic
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in New Stanton, PA?

McDonald's in New Stanton, PA is open daily from 5:00 AM to 11:00 PM.

During what hours is delivery service available from McDonald's in New Stanton?

Delivery is available daily from 5:00 AM to 10:30 PM.