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McDonald's

3.3
(1028 reviews)
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Business Details

9 Byers Rts 119, New Stanton, PA
15672, United States
(724) 925-3040
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9 Byers Rts 119, New Stanton, PA
15672, United States

Hours

Reviews

3.3
1,028 reviews
5 stars
321
4 stars
210
3 stars
187
2 stars
81
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 20 minutes for food, which is unacceptable for a fast food establishment.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items, leading to customer dissatisfaction.

Staff Attitude

Several customers experienced rude or unhelpful behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management practices, including lack of staff training and organization, were noted as significant problems affecting service.

Cleanliness

Reports of unsanitary conditions, including dirty bathrooms and trash, were common, indicating a need for better maintenance.
  • CW
    Chelsee-Ann Williams
    Feb 19, 2026
    5.0
    Nice clean and quick service
  • ZG
    Zack Glisan
    Jan 19, 2026
    1.0
    Never fails every time you come here they’re never prepared for any kind of business and you always have to pull forward. The staff for the most part are awesome but upper management time and time again fails
  • HH
    hudson
    Jan 8, 2026
    5.0
    Don’t know what it is but this mcdonald’s is the best I’ve ever had. Many people agree with me that I have gone here with.
  • KM
    Kevin MacMillan
    Dec 30, 2025
    2.0
    Not our normal stop but traveling and figured it would be easy and fast. The Self ordering at fast food joints is getting out of control especially when staff force you to the kiosks. 15 minutes for “fast food” is a bit much for an after lunch timeframe. Love cleaning our own table and chairs so we can eat.
  • JS
    Janet Smith
    Dec 28, 2025
    1.0
    Whoever the manager is today (long blonde hair - older) literally just stood back there screaming at everyone. I felt bad for the people eating in the restaurant. She was really good at barking orders but did not step in to help once. I would never allow my kids to work for someone like her. TERRIBLE!
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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