Domino's Pizza

Reviews

• HH

  Hannah Hardy

  Oct 25, 2025
  1.0
  This incident occured on 10/03/2025, closing shift. The reason for the delayed comment is because Ive been waiting for Corporate (yes, I'm aware this is a franchise), to call me back after their investigation. And I apologize for the long post, but I don't understand how employees can behave the way they do over a question. My friend had a free pizza in the app, she ordered that pizza, and another pizza. She thought she could use her free pizza with the coupon, but didn't realize because it was considered a free pizza it didn't register as a free pizza. When asking about the price change or increase, the young man, who was beyond polite and courteous went to get someone from the back. When this older woman came to the counter, she was beyond passive aggressive, she was annoyed, and rolled her eyes before asking, what's the issue ?? When Nikki was explaining her question and what happened, she cut Nikki off and told her verbatim, your not getting your pizza for free, if you don't have the funds to pay, were not altering prices. That's when I stepped in and mentioned to her that I was paying the bill, and that I'm fully capable of paying for our meal. Just was trying to ask a question, wasn't even being rude, or trying to cause an issue. We genuinely wanted to know where we messed up. Because we literally use this place to order for the shop. This woman, began to tell us to GTFO and take our free pizza. When I asked for a supervisors number she said gtfo out or I'm calling the police. I advised her I would wait outside. She then began to tell dispatch while waiting that she was in fear for her life, that I had tattoos on my face, a weapon in my pocket, that I was trying to harm her, that Nikki was in her face, that we were threatening her. Never once did I threaten her, get irrate, make her feel as though she was in harms way. Nikki was on the phone with her husband, and she was acting like she was being jumped. 8 cops rolled deep thinking we had came to a pizza shop to assault someone over a pizza. Never had an issue before that night, and frequently visited this dominos, now I'm trespassed along with Nikki for asking a question. And before anyone says well what did you do. You can literally ask to see the tapes yourself.
• AK

  alicia kohler

  Oct 19, 2025
  1.0
  Lazy delivery drivers refused to acknowledge me trying to wave them down for the order and she was too busy texting in her instead of attempting to get out and deliver the food. UPDATE: I went to the store to get the food to find out it was canceled after the driver FALSELY claimed we were threatening to jump her and beat her up when we tried to wave her down and call her to come back. Thankfully a nice employee inside gave us our food when we drove there
• BD

  Brandon Dean

  Oct 4, 2025
  5.0
  These guys always hold it down at new ox!!!! The colonials in there are the best! Great service! Early or on time delivery EVERY SINGLE TIME! Never any app issues! Week one customer! Its so easy to order delivery! 5 out 5 recommend new oxford!
• BK

  Brian Kelly

  Sep 14, 2025
  1.0
  This place cussed at my father even the manager just because my dad complained about the driver almost running me and my father over racing threw the parking lot corporate ceos are working on getting new people in this place even new mangers too it's under review very disrespectful to cuss at my father and plus the driver trying to run us over law enforcement was also notified as well very disappointed at this location also forgot to mention the manager threatens to call the cops on my father even tho all this is there fault
• DW

  Dan Wirfel

  Sep 14, 2025
  5.0
  Always a great experience. Thank you for always being friendly and upbeat. Pizza and service are always on point! We stop in after the races to enjoy the pizza while washing the car.

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