McDonald's

3.5
1693 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1550 Oliver Rd, New Milford, PA
18834, United States

Hours

Reviews

3.5
1,693 reviews
5 stars
614
4 stars
355
3 stars
290
2 stars
137
1 star
297

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted severe cleanliness issues, particularly in the bathrooms, which were described as filthy and in need of urgent attention.

Service Quality

While some customers praised the fast and friendly service, others reported rude staff and slow service, indicating inconsistency in customer experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about cold, stale, or incorrect orders.

Atmosphere

The restaurant's atmosphere received positive remarks for its modern design and comfortable seating, although this was overshadowed by cleanliness concerns.
  • DJ
    Danielle Justave
    Jan 4, 2026
    5.0
    Great McDonalds but crazy busy. If you need to use the bathroom there's a long line due to it sharing with the gas station it's connected to.
  • MJ
    Matthew Judd
    Dec 30, 2025
    1.0
    When we walked in the front door, a child asked, “ why is it raining inside?” as the HVAC ceiling was leaking all over the vestibule. When I entered the men’s bathroom, it looked like I had stepped into a Third World country. Clearly the franchisee doesn’t care.
  • MM
    Matthew Monahan
    Dec 30, 2025
    4.0
    So many McD's are a hot mess now with awful service and long wait times. I'm happy to report that wasnt the case here. Ordered via the app, went to the bathroom, came out and food was ready, about 4 minutes, terrific! Plenty of seating and dining area and bathrooms were clean. Only issues was no sauces in bags or boxes nuggets. This seems to be the case at every mcdonalds now. Always check order and always do counter pickup to ensure this issues get quickly resolved.
  • RS
    Ryan Siebel
    Dec 23, 2025
    1.0
    The Men's bathroom was absolutely filthy the one stall they had was doused in not just water from the snow but urine and excrement. First they only had one stall but the seat was loose and the floor around the toilet as well as the urinals was covered in bodily fluids and solids. There were spot where it looked like either someone spit or something else. The bathroom was absolutely disgusting and it is shared with the employees so I can only imagine how the food is handled.
  • OJ
    Olivia Jerolaman
    Dec 7, 2025
    1.0
    This is one of the most disgusting gas station McDonald’s I’ve ever been to. The bathroom is atrocious, there are poop stains smeared around the outside of the toilet bowls. There is wet toilet paper all over the floor, pee all over the seats, and the floors are wet, it smells HORRIBLE IN THE FEMALE BATHROOM. As for the McDonald’s itself, it is also pretty gross. There’s leftover food left all around the floor and the tables are disgusting. We only ordered French fries and they are not very good. But I honestly stopped eating them due to how gross I thought the store was. The girl at the counter was nice and service was fast, I just think a food inspector needs to check this place out. I’m kinda appalled. As you can see I don’t really review places, so I’m kinda passionate about how gross it was.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Milford, PA?

McDonald's in New Milford, PA is open daily from 5:00 AM to midnight.

Is McDonald's in New Milford open for delivery, and if so, what are the delivery hours?

Yes, delivery is available 24/7 every day for McDonald's in New Milford.