At Wendy’s in New Kensington, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Kensington, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during busy hours.
Food Quality
Many reviews highlighted problems with food quality, including cold and overcooked items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Management Concerns
Feedback indicated issues with management, including rudeness and poor handling of customer complaints.
Inconsistent Hours
Customers frequently experienced frustration with the restaurant closing early or being unresponsive during posted hours.
NG
Nicholas Gamble
Feb 20, 2026
1.0
I would advise against ordering from this location as part of my order was the chicken wrap the chicken inside was like chewing on gravel I looked and the chicken looked as if it was severely overcooked or that it was sitting on the heater for hours and the fries were soggy straight mush it seemed like it was just sitting in a puddle of grease. Now I liked going there for years and kept getting bad orders but this is the final bad order, I like the food when it's fresh not on the heater for hours.
TJ
Terry Johnson
Jan 30, 2026
2.0
They have a sign right in front of the register saying since pennies are discontinued all transactions will be rounded DOWN to the nearest nickel. My change should have been 14 cents, but instead of giving me 15cents the girl gave me a dime. I asked about it and she said "oh we don't do that anymore". Yes it's only 4 cents, but if they are serving 1000 orders a day, that's $40 a day customers are getting ripped off. Not to mention that I save all of my change, but the issue isn't the amount of money. The issue is that they are ripping people off every transaction they complete. Whether it's 1 cent or 1 dollar, they need to adjust their prices so totals don't have to include pennies instead of just ripping people off
KF
Kristi Fisher
Jan 19, 2026
5.0
Staff here is very polite restaurant looked nice and clean
DS
Daniel Squire
Oct 13, 2025
1.0
Cold nuggets and overcooked fries. Had to wait for the supervisor to finish her personal conversation with the kid, whose arm was in a sling and already moving slow, to get our food. No idea why it took so long since the food was obviously not heated up. Literally went to take a bite and spit it out. Chewing on rubber.
ES
Emily Shank
Oct 11, 2025
1.0
Management absolutely rude and disrespectful to customers. Such as attitude when speaking to them.
What are the drive-through hours for Wendy's in New Kensington, PA?
The drive-through at Wendy's New Kensington is open daily from 6:30 AM to midnight.
Does the New Kensington Wendy's location serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I place an order online or through an app at Wendy's New Kensington?
You can order through the Wendy's mobile app or online at https://order.wendys.com by selecting the New Kensington location.
Is Wendy's New Kensington open for dine-in, drive-thru, and delivery?
Yes, the restaurant offers dine-in, drive-thru, and delivery services where available.
What payment options does Wendy's at 201 Tarentum Bridge Road accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's New Kensington for questions or feedback?
You can call them directly at (724) 334-9009 or reach the customer care team via live chat on their contact page or by calling 888-624-8140.
Are there gift cards available at Wendy's New Kensington?
Yes, gift cards can be purchased in-restaurant, at various retailers, and online at the Wendy's gift card portal.
What nearby places can I visit before or after dining at Wendy's New Kensington?
Nearby you can visit Denny's for breakfast or brunch, Sunoco Gas Station for fueling up, or enjoy a car wash at Clean Express Auto Wash.
Is there a nearby gas station close to Wendy's for convenience?
Yes, Sunoco Gas Station and GetGo are nearby for fueling and convenience needs.
Are there other dining options near Wendy's in New Kensington?
Yes, you can find Long John Silver's for seafood, Papa John's Pizza for pizza, and A&W Restaurants for American-style meals nearby.
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