Subway

3.5
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Kensington Subway® Restaurant at 270 Tarentum Bridge Approach brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
270 Tarentum Bridge Approach, New Kensington, PA
15068, United States

Hours

Reviews

3.5
202 reviews
5 stars
90
4 stars
33
3 stars
15
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, employees ignoring customers, and rude behavior from staff.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients, incorrect orders, and unsanitary conditions.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews highlighted a lack of training and professionalism among staff.

Cleanliness

Customers expressed concerns about the cleanliness of the store, with reports of dirty tables and unsanitary food handling practices.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the food and service while others had negative encounters.
  • AC
    Autumn Cook
    Oct 31, 2025
    1.0
    3 people 'working', but no service after standing in store watching 2 of them stand around another employee for 20 minutes ,watching that person work while the girls did nothing. I left and went to the other location where their sole employee made my food in less time than i spent waiting here.
  • JG
    Jennifer G-M
    Oct 28, 2025
    5.0
    I have to say , Bryson the young man working there by himself with a line of people did such a wonderful job tonight! He listened and was respectful and the sandwich looked like he's been there for years !
  • BS
    Brandey spears
    Oct 3, 2025
    1.0
    This place is awful.. I typically prefer subway but after finding two big hard plastic pieces in one sub.. After horrible customer service.. (I need to bring the plastic pieces into Michelle tomorrow) $35 I should have brought all my kids home from practice and had dinner ready I'm the crockpot Sheetz does better then this place There's your picture Michelle I'm not wasting gas money to bring you your hard pieces of plastic
  • HS
    Henry Shaner
    Sep 27, 2025
    1.0
    Never ever as a national trucker experienced such ignorance smart comment when I came in to pay for dressing packs was told nope and with a arrogance attitude the girl needs better training or get out regardless won’t return
  • DH
    David Hicklin
    Jun 5, 2025
    1.0
    Stood there at lunch time waiting in line with only one person up front working you can hear people gossiping and talking in the back while there's a line at lunch time and nobody's out helping the girl that's out there by herself completely unacceptable people have to work people don't have time to stand in line at Subway while your employees stand in the back and talk

Frequently Asked Questions About Subway

What are Subway New Kensington's hours of operation?

Subway New Kensington is open daily from 9:00 AM to 10:00 PM.

Does Subway New Kensington offer delivery services?

Yes, Subway New Kensington offers delivery service.