Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2100 Freeport Rd, New Kensington, PA
15068-4810, United States
Reviews
4.5
578 reviews
5 stars
401
4 stars
106
3 stars
34
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
While some customers praised the food, others expressed disappointment with the quality and accuracy of their orders, particularly with blizzards and chicken items.
Positive Staff Interactions
Many reviews highlighted friendly and helpful staff, contributing to a positive customer experience.
Cleanliness
The establishment was noted for being clean, with some customers appreciating the overall environment.
Customer Loyalty
Several long-time customers expressed loyalty to this location, citing consistent quality and good service over the years.
- CHCharles HOct 21, 20255.0Grilled taste
- BTBrett TOct 13, 20251.0Pathetic. No accountability. They leave blizzards and take out orders out and people walk right in and take them and leave. Then they won’t remake it for the right customer who actually paid.
- ARAlison RobostelloOct 5, 20251.0We walked in to the stickiest floor ever. There were 2 cars in the drive thru. One girl came up 5 min after waiting to say she was on break and walked away. The other staff couldn’t acknowledge us at all even after the cars in the drive thru were gone. After 15 min we started to leave and only then did the girl from break say she could take our order. The other girl never once acknowledged us. We left, feet still sticking to the floor.
- LMLuca MalaspinaAug 20, 20255.0Very Good!
- KTKayla TorokJul 6, 20252.0blizzard bearly have candy in them got 3 blizzard that look like just vanilla ice cream and this ain't the first time... I got 2 , 4 peice chicken tender baskets, both had no bread and one only had 3 chicken tenders. For the price they want I'd expect to at least get the food that's suppose to be in the order.. this is the 3rd time this has happen, last time I got 3 chicken tenders and a inch big nugget. 3 cars were in front of me and I sat in line for almost 20 minutes so by the time I got to the window ice cream is all melted.. just disappointing.. this dq use to have great service and food but lately it sucks
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and various shakes and malts.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, the Dairy Queen Grill & Chill on 2100 Freeport Rd has both a drive-thru and outdoor seating available for customers.
Is this Dairy Queen family-friendly and accessible for children?
Yes, this location is family-friendly, welcomes children, and provides booster seats and wheelchair accessibility.
Can I order food online for pickup at this Dairy Queen?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/16897/.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available at this Dairy Queen location for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 2100 Freeport Rd, New Kensington, PA 15068-4810, USA.
How can I get exclusive deals and offers from this Dairy Queen?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby convenience stores are close to Dairy Queen Grill & Chill?
7-Eleven and Sunoco are nearby convenience stores where you can grab coffee or quick snacks before or after visiting Dairy Queen.
Are there any nearby restaurants where I can dine after visiting Dairy Queen?
Nearby dining options include KFC for fast food and DWB Grill which offers American cuisine and a bar setting.
What nearby services can help customers with transportation or automotive needs near Dairy Queen?
Customers can use U-Haul rental services or visit automotive repair and detailing shops such as Automotion Auto Detailing, Tire Stop INC, and Bouchards CAR WASH close to Dairy Queen.