Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2100 Freeport Rd, New Kensington, PA
15068-4810, United States
Reviews
4.5
580 reviews
5 stars
402
4 stars
106
3 stars
34
2 stars
16
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers expressed dissatisfaction with the food quality, mentioning issues like incorrect orders, undercooked items, and food that did not meet expectations.
Service Experience
While some reviews praised the friendly and helpful staff, others reported long wait times and poor service, particularly in the drive-thru.
Cleanliness
Many customers noted that the establishment is clean and well-maintained, contributing positively to their overall experience.
Ice Cream Satisfaction
The ice cream and blizzards received positive feedback, with many customers enjoying the treats despite some complaints about inconsistency in preparation.
- MDMr_ DuxyDec 17, 20252.0The ice cream is good. The food is horrible tho. Like I got food poisoning from that stuff. Don’t eat the burgers. Oh also they gave 2 pup cups to my dog so the workers are very nice P.S bring back the mixing bowl mashup and I’ll change my review
- DDDolores DiMariaDec 8, 20255.0Very .very clean Everytime. Staff is very friendly as well as managers/owners. I visit here frequently.
- CHCharles HOct 21, 20255.0Grilled taste
- BTBrett TOct 13, 20251.0Pathetic. No accountability. They leave blizzards and take out orders out and people walk right in and take them and leave. Then they won’t remake it for the right customer who actually paid.
- ARAlison RobostelloOct 5, 20251.0We walked in to the stickiest floor ever. There were 2 cars in the drive thru. One girl came up 5 min after waiting to say she was on break and walked away. The other staff couldn’t acknowledge us at all even after the cars in the drive thru were gone. After 15 min we started to leave and only then did the girl from break say she could take our order. The other girl never once acknowledged us. We left, feet still sticking to the floor.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and various shakes and malts.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, the Dairy Queen Grill & Chill on 2100 Freeport Rd has both a drive-thru and outdoor seating available for customers.
Is this Dairy Queen family-friendly and accessible for children?
Yes, this location is family-friendly, welcomes children, and provides booster seats and wheelchair accessibility.
Can I order food online for pickup at this Dairy Queen?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/16897/.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available at this Dairy Queen location for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 2100 Freeport Rd, New Kensington, PA 15068-4810, USA.
How can I get exclusive deals and offers from this Dairy Queen?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby convenience stores are close to Dairy Queen Grill & Chill?
7-Eleven and Sunoco are nearby convenience stores where you can grab coffee or quick snacks before or after visiting Dairy Queen.
Are there any nearby restaurants where I can dine after visiting Dairy Queen?
Nearby dining options include KFC for fast food and DWB Grill which offers American cuisine and a bar setting.
What nearby services can help customers with transportation or automotive needs near Dairy Queen?
Customers can use U-Haul rental services or visit automotive repair and detailing shops such as Automotion Auto Detailing, Tire Stop INC, and Bouchards CAR WASH close to Dairy Queen.