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Brand Certified

Arby's

4.0
(614 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
704 Fourth St, New Kensington, PA
15068, United States

Hours

Reviews

4.0
614 reviews
5 stars
303
4 stars
149
3 stars
93
2 stars
21
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor management.

Food Freshness

Many customers complained about receiving cold or stale food, with several noting issues with food quality and preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Speed of Service

Service speed was frequently criticized, with reports of long wait times and slow order fulfillment.

Overall Experience

While some customers enjoyed their meals and praised specific items, many expressed disappointment with the overall quality and service at this location.
  • TR
    Tim Rankin
    6 days ago
    4.0
    Fish sandwich meal awesome. Can you please put less ice in the drinks. It don't need to be to the top. Thanks.
  • LP
    louis pugliese
    Feb 22, 2026
    3.0
    Fish was cold
  • EG
    Ellen Grabe
    Feb 10, 2026
    5.0
    Got the King's Hawaiian Fish sandwich deluxe. Very good! The lettuce and tomato was nice and fresh.
  • SM
    Susan Mae
    Jan 29, 2026
    5.0
    Love the staff here! Always friendly and helpful. Their food is always correct and fresh. The inside could use a little updating but the staff more than makes Up for it.
  • AM
    Amanda McCune
    Jan 17, 2026
    5.0
    The lady working was extremely nice

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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