McDonald's

3.1
303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
324 W Bridge St, New Hope, PA
18938, United States

Hours

Reviews

3.1
303 reviews
5 stars
106
4 stars
36
3 stars
41
2 stars
29
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude managers, long wait times, and incorrect orders.

Staff Attitude

Several customers reported negative interactions with staff, particularly with managers who were described as rude or unprofessional.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions and a need for better maintenance.

Food Consistency

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Drive-Thru Issues

Many customers expressed frustration with the drive-thru service, citing long waits and being asked to park for their orders.
  • MF
    Marilyn Fields
    1 day ago
    2.0
    I had to ask for ketchup at the window 3times. I don’t think the person spoke English. He shut the window in my face after shoving our food out in a disheveled bag. 1 straw for 2 drinks.
  • MS
    Mike sk
    5 days ago
    1.0
    This has to be one of the worst locations in their market! Food never comes out right! They can’t even figure out how to cook a hash brown that isn’t soggy and falling apart. Lines are always long because they do not move fast at all. They also like to wait until you pay to then tell you to go wait 10 minutes around the side of the building for your food.
  • JA
    Joseph Andrew
    Oct 31, 2025
    5.0
    This genuinely is the best mcdonalds I've been too. Every single employee is beyond nice. I did like 15 orders for the free food one by one and they handed every single one with a smile. Especially the dude in the dodgers uniform on halloween. He was so helpful not just to me but every person I saw come in and walked out smiling. Absolutely amazing experience. I'm going to come again.
  • MP
    Meg Palladino
    Sep 6, 2025
    3.0
    The sandwich was OK. We ate inside. Maybe some employees didn't show up for work because an individual who appeared to be a manager was involved in our order. He seemed to be in a bad mood. His answers to questions were curt, and he seemed irritated. Our interaction with him put a damper on what otherwise was a pleasant morning. In the future, I think I'll stick to the drive through at this McDonald's.
  • PZ
    Patricia Ziegler
    Sep 1, 2025
    1.0
    Manager in the pic immediately started yelling at everyone that they need to give him a code to pay despite us telling him multiple times we paid at the kiosk. He kept insisting we didn’t. He kept going on about codes codes codes. Then kept reading out orders and not listening when we told him multiple times we only ordered sodas and those were not our order. We’ve been to many McDonald’s locations and never heard anything about needing a code to get your order. He made a DoorDasher cry while we were there. As he was arguing that we didn’t pay and needed a code, another employee gave us our drinks. Because we did in fact pay. Then he claimed we “didn’t tell him” we got just drinks, to which even another customer spoke up as said we DID tell him. After him being a total idiot and getting back what he gave, we tried leaving which is when he stormed out of the store and got in my spouses face. I stepped between them and told him to back up and he refused multiple times. He refused to give us his name, which tells you he knows he’s in the wrong. He’s on a power trip and seems to be following his own rules. I have no clue how this absolute clown still has a job.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 324 W Bridge St, New Hope, PA?

McDonald's in New Hope, PA is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 324 W Bridge St offers drive-thru service daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.