Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,129 reviews
5 stars
336
4 stars
208
3 stars
206
2 stars
118
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some stating it took over 20 minutes to receive their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers praised hot and fresh food, others complained about cold, stale, or poorly prepared items.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, impacting the overall dining experience.
- PPPatrick2 days ago5.0One young staff lady was super friendly and really nice attitude. Toilets were clean. Food was quick and good.
- TBTyler Butkus4 days ago1.0This location consistently refuses to honor promotions from the app. Multiple times I have stopped, pulled up an in-app code, received confirmation on my phone that the code has been received, and then been told when I go to pay that the code wouldn't work and I need to pay full price. This morning I spoke with the manager, and she told me that there was nothing she could do and asked me to pay full price. This has been the same story for weeks. My advice is skip this location unless you don't care about getting free food rewards you've earned.
- PPPhilNov 2, 20253.0Morning management needs changing. After morning no issues usually but morning I had supervisor or manager give me my meal and the sandwiches were not even fully wrapped
- FKFrank KahlerOct 31, 20253.0Typical McDonald's.
- BCBrandon ChantrillOct 9, 20252.0I’m not usually one to write reviews, but this McDonalds ruined my morning. I ordered in the mobile app, and went through the drive-thru. I provided my code, and upon pulling up to the first window they asked for my code again, as they misheard me the first time. Not a problem. I pull up to the second window to get my food, and the girl working the window shoved a sprite to me (not what I ordered) and told me to go wait further down and they would bring the food out to me. Before I could even respond she slammed the window shut, so I go and I wait. In the time that I wait, 6 cars that were behind me get their food and leave. In this time another customer has pulled into the parking lot, walked inside, stayed for a few minutes, and then left without food. She yelled at me in my car saying “You should just leave, they’re all playing around, you’re not going to get your food.” I am now frustrated and late for work, so I pull up to the front and park and go inside. I was going to attempt to speak to someone, but there was a long line of people waiting inside, with only one woman working the counter at a snails pace. I couldn’t be any more late to work, so I had to leave without any breakfast, and without a refund. Usually this McDonalds is very reliable, but I was left ignored, forgotten, and hungry.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 101 Limekiln Rd, New Cumberland, PA?
McDonald's is open daily from 4:00 AM to 12:00 AM (midnight).
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:00 AM to 12:00 AM (midnight).
Can I order delivery from McDonald's in New Cumberland and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order from this location?
Yes, you can order using the official McDonald's app available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru available.
What nearby convenience stores can I visit before or after dining at McDonald's?
Nearby convenience stores include 7-Eleven, APlus, Sunoco, Speedway, Hess Express, and Joe's Kwik Marts, which are great for quick shopping or fuel stops.
Are there hotels near McDonald's in New Cumberland for customers visiting from out of town?
Yes, nearby hotels include Clarion Hotel and Conference Center Harrisburg West, Best Western Plus New Cumberland Inn & Suites, and La Quinta Inn & Suites.
What local dining options are close to McDonald's if I want to try something different?
Nearby dining options include El Rancho Restaurante Bar & Grill for Mexican cuisine, Bob Evans Restaurant, Pizza Hut, John’s Diner, Beacon Hill Diner, Dunkin' Donuts, and Boomerang Bar & Grill.