Wingstop

Reviews

• TG

  Trev0r George

  1 day ago
  5.0
  Best place ever
• AG

  Alexandria Guy

  Jan 30, 2026
  4.0
  Honestly, the cook was on point 👌 we got classic hot and they were slamming. We were also offered a sample of the Valentine's Day flavors and they were delicious! There was no ice for our drinks but overall 🔥
• BD

  boxing dave

  Jan 27, 2026
  5.0
  10 out of 10 out of 10 100% recommend staff are absolutely awesome and never fail to make things right if anything was to happen which it won't. Great and speedy service 10 out of 10 for the staff definitely will be coming back here
• EM

  Erica Miller

  Jan 17, 2026
  1.0
  Ordered online and when we got the order home I called to let them know that they gave me boneless instead of bone-in wings which I paid more for! They wanted me to have my daughter bring the food back so they could see it for themselves! I explained that, that was not an option because of the distance back to the location! He kept trying to dismiss me and say that I messed up when ordering! Then when I was reading the receipt to him he tried to cut me off and I told him I wasn't finished reading it. Once I finished reading it to him he kept saying that he couldn't do anything about it unless we took the food back! There needs to be a way that photos can be sent to the locations when something like this happens! We already pay decent money to eat there and then to waste gas going back to the location is just not logical! They need to do better! What about the people that don't have transportation? CHECK YOUR BAGS BEFORE LEAVING THE STORE!!!!!
• VK

  vicki kuhn

  Jan 12, 2026
  1.0
  We have ordered from here several times and the experience has not been bad, until today!! I had a long day at work. We decided to order wings and watch the Steeler game. We put in a large order, almost $100. I picked it up. I was tired, and I didn't check my order before I left. I made the assumption that for what I paid, it would be right. I put the food in my car and left. Well, I got home and my order of BBQ wings was missing. I called the store b/c I was going to drive back and get them. A 15 min drive one way. The young man I talked to when I picked them up proceeds to tell me if I didn't check the order before I left then they would not honor it cause too many people lie about it to get free wings and that is now their policy???? Seriously!! My husband asked to speak to the manager, he said he was the manager and when my husband proceeded with his complaint, he hung up on him. My husband called back and asked for his name, he advised he didn't have to give that and he would not give the number for a district manager either. So, if you order from here, check your order before you leave the premises, otherwise you are out of luck. Maybe it should be WINGSTOP policy to tell their customers that before they leave!!?? So I'm writing this, hungry with no dinner, cause those were my wings!!! Needless to say WINGSTOP will get no more of my business! Way too many wing places in New Castle to deal with that kind of service! Should have gone to Town and Country like my husband suggested. I didn't want to drive the distance! As far as the quality of the food, it's the McDonalds of wings is all I'll say. But atleast McDonald's will fix a mistake when they make it.

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