Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
439 reviews
5 stars
244
4 stars
114
3 stars
41
2 stars
16
1 star
24
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were several complaints about cold or improperly prepared items.
Service Issues
Customers reported inconsistent service, with some experiencing friendly staff while others faced rude interactions and order mistakes.
Cleanliness
The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions, particularly in the bathrooms.
Speed of Service
Many reviews highlighted quick service, but there were also complaints about long wait times and slow drive-thru experiences.
- JCJake CampbellNov 26, 20254.0Usually pretty quick and fresh
- LBLinda BeldameNov 19, 20255.0I went to this Wendy’s today. The employees were nice and the food was excellent, the only thing is my sprite was a little flat. I don’t mind though ha ha it was still good.😆 My kid got a kids meal and they let my kid switch the toy which was very peachy 🍑. My oldest got a junior baconator meal but said her fries were too salty, but you know, teenagers, they complain about everything LOL. The costumer servers was excellent!
- MMMiss MishkaOct 14, 20255.0Food is always excellent and the staff are great.
- KBKen BreetzSep 10, 20255.0This is probably the best Wendy's in New Castle. The service is very friendly.
- FDFrank DidianoAug 3, 20251.0Made the mistake of stopping in this Wendy’s tonight after an hour and a half drive home for a bite to eat. Ordered a Crispy chicken sandwich meal. Get to the window and the bill is $11.01. Hand the young lady a twenty. She gives me my change, a five and all the rest is change. Says real fast, sorry we ran out of ones and before that can register in my mind closes the window and looks down. I choose my battles and figure money is money and move forward because there are cars behind me. Get my order, pull up to the light on Wilmington road reach into the bag to snag a couple of fries and find they are not even luke warm. I should’ve turned around and went in to the store and returned the order but I was tired. I get home nuke the fries open the sandwich take two bites and throw it away. It either sat on the warmer forever or was fried once before. It tasted old. Never ever go back to the Wendy’s on Wilmington Road in New castle. It irritated me so bad I’m up at 3:00am writing this review. Horrible experience!!!!!!!
Frequently Asked Questions About Wendy's
Is New Castle Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location in New Castle currently open?
Yes! Wendy's in New Castle is open and committed to serving quality food daily via dine-in, drive-thru, and delivery.
What are the drive-through hours at the New Castle Wendy's?
Drive-through hours are from 6:30 AM to 10:00 PM Monday through Thursday and Sunday, and 6:30 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the New Castle Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in New Castle?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's mobile app or online at order.wendys.com.
How can I contact the New Castle Wendy's for feedback or questions?
You can call the location directly at (724) 658-1333 or reach Customer Care via their website or by phone at 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant, through various retailers, and online at wendysgiftcards.com.
What nearby places can I visit along with Wendy's in New Castle?
Nearby you can visit GetGo gas station, Giant Eagle supermarket, and local restaurants like El Canelo Mexican Restaurant and Soni's Italian Restaurant.
Are there any nearby service places I can use when visiting Wendy's in New Castle?
Yes, nearby services include Enterprise Rent-A-Car, Coinstar for financial services, and several automotive dealers like Preston Honda and G.O. Crivelli Automotive.
What entertainment options are close to Wendy's in New Castle?
You can enjoy fun at Colonial Lanes bowling alley or grab coffee at Peet's Coffee and Tea near Wendy's.