Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the staff for being friendly and accommodating, although some reported rude behavior from certain employees.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared food.
Cleanliness
The restaurant was generally noted as clean and well-managed, contributing positively to the dining experience.
Service Speed
Service speed varied, with some customers experiencing quick service while others reported long wait times, especially in the drive-thru.
MR
Matthew Richeal
Oct 14, 2025
3.0
Friendly staff but mediocre food, that's any Wendy's though. Prices seemed normal for the time. Restaurant did feel clean and the Coke machines are always cool.
NR
Nic R
Sep 20, 2025
2.0
The staff in the drive thru are very rude, the woman practically yelling at me because of an order mix up as she tried to get her point across and I just wanted to make sure I was getting what I ordered.
There were no utensils given or the correct sauces (in fact only half of them were there being the two mystery ones) and one of my friends was immediately sick and vomited after eating the burger they ordered...
Besides all that? I suppose it was fine /s
KB
Ken Breetz
Jun 15, 2025
5.0
For a Wendy's, it's about as good as it can get. The employees there really care about their job and they're very nice people.
I had the double burger. It was good. They didn't put near enough mayonnaise on that burger
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Castle, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Castle, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (724) 658-7544.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Union Township Wendy’s serve breakfast?
Yes, this Wendy’s location in New Castle, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at the Wendy's located at 2590 W. State Street, New Castle, PA?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.
Does this Wendy's location in New Castle serve breakfast options?
Yes, breakfast is served at this Wendy's, including combos, croissant and biscuit sandwiches, coffee, and sides available via the app or website.
Can I order Wendy's meals online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is there a way to provide feedback or contact this Wendy's location directly?
Yes, you can call the restaurant at (724) 658-7544 or provide feedback via Wendy's Customer Care team through live chat on their website or by completing the Customer Satisfaction Survey.
Are gift cards available for purchase at this Wendy's?
Wendy's gift cards can be purchased in-restaurant, at select retail stores, or online through Wendy's gift card portal.
What are some nearby restaurants where I can dine before or after visiting Wendy's at 2590 W. State Street?
Nearby restaurants include Bob Evans, Ruby Tuesday, Kings Family Restaurants, Chipotle Mexican Grill, Arby's, McDonald's, and Popeyes Louisiana Kitchen, offering a variety of dining options.
If I'm visiting the PetVet Vaccination Clinic nearby, is Wendy's a convenient option for a quick meal?
Yes, Wendy's is located near PetVet Vaccination Clinic, making it a convenient place to grab breakfast, lunch, or dinner before or after your appointment.
Can I find other convenience services or stores near Wendy's at 2590 W. State Street?
Yes, nearby you can find Sheetz convenience stores, ALDI supermarket, and UPS Access Point location, useful for errands alongside your Wendy's visit.
What dining options does this Wendy's location offer?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.