Taco Bell / KFC

3.5
380 reviews
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Business Details

2407 Wilmington Road, New Castle, PA
16105, United States
(724) 498-4680
https://locations.tacobell.com/pa/new-castle/2407-wilmington-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2407 Wilmington Road in New Castle. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2407 Wilmington Road, New Castle, PA
16105, United States

Hours

Reviews

3.5
380 reviews
5 stars
137
4 stars
81
3 stars
66
2 stars
32
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

While some customers enjoyed the food, there were numerous complaints about undercooked items, soggy tacos, and inconsistent quality.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.

Cleanliness

Several reviews mentioned that the restaurant was not clean, contributing to an overall negative dining experience.
  • CR
    Crystal Rao
    Nov 6, 2025
    1.0
    Ordered at the kiosk and waiting a good bit. They were really busy. Spent an easy $50 for horrible tacos! The soft shells were just falling apart and breaking. They were over packed and meat was ridiculously greasy. We were completely disgusted. I call the store and asked for a manager to let them know how the food was. I spoke with a Derek who claimed he was the manager. After I explained how our food was, he waiting and said "what would you like me yo do about?" Very rude and disrespectful. Would not give me a corporate number and hung up on me. I will not be going back there! Not worth it! There are better tacos in town.
  • HL
    Heather List
    Oct 3, 2025
    1.0
    So slooooow, no organization, rude. I could go on... over 20 minutes for simple orders.. food finally ready, but no needed another 5 min for a drink.
  • TT
    tammy tabish
    Sep 18, 2025
    1.0
    Food wasn't fully cooked. They cole slaw was very watery. The service sucks. They were not busy waiting for a cashier for. Decided to do kiskis. Got my order forgot to give me my cups for my drinks and also forgot my ranch.
  • PM
    Peter Moniodes
    Aug 15, 2025
    3.0
    We bought 2 buckets of chicken tenders through the app. It was not worth the money for the quality. If you want quality chicken tenders, go to Raising.Canes.
  • DR
    Dallas Roman
    Aug 10, 2025
    1.0
    Food is always good they always make sure the nacho fries are fresh BUT you sit in the drive through for 20-25 min for food or they pull you into a spot and say we will be right out and sit another 10 min
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Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours at Taco Bell on Wilmington Road in New Castle?

The drive-through is open daily from 10:00 AM to 10:00 PM.

Where is Taco Bell located in New Castle, PA?

Taco Bell is located at 2407 Wilmington Road, New Castle, PA 16105.