Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
Location
Reviews
4.2
473 reviews
5 stars
265
4 stars
119
3 stars
42
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some praising friendly staff while others reported rude behavior and poor management.
Product Consistency
Frequent complaints about incorrect orders and inconsistent portion sizes, particularly with Blizzards and ice cream.
Cleanliness
Reports of cleanliness issues, including dirty conditions and unsanitary food handling.
Value for Money
Customers expressed dissatisfaction with pricing relative to portion sizes and quality, feeling that they did not receive good value.
Drive-Thru Experience
Drive-thru service is often slow, with long wait times reported, although some customers noted efficiency during busy periods.
- LMLorrie MontgomerySep 28, 20251.0So you think dairy queen could handle a cone dipped in chocolate. Nope! I got a glob of ice-cream in a plastic cup with chocolate shell poured on it..no cone. Bla I threw it in the garbage. Worst ever!! want to see a picture let me know i can't add one here.
- JKJbelly KJul 15, 20255.0Well we had to stop & get the 'SuperMan' Blizzard. It's pretty good. The location is the Best in the Area. 5 stars
- NWNeil WolfgangJul 2, 20255.0Always always have great food!! Very nice workers with a smile and very friendly.
- JMJill McAlisterJun 15, 20255.0Nice DQ with friendly service. Everything that you would expect at DQ. Great ice cream. Cone was fresh and filled to the bottom inside.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in New Castle offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, breakfast is served at this location.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient service.
Can families and children comfortably visit Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and welcomes children.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available at this location.
How can I place a mobile order or get mobile deals at Dairy Queen Grill & Chill?
You can use their official app or mobile ordering platform, which includes rewards and exclusive deals.
Where is Dairy Queen Grill & Chill located in New Castle, PA?
It is located at 2700 Ellwood Rd, New Castle, PA 16101-6220, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Dollar General for shopping, Pizza Joe's for pizza, or the Castle Veterinary Clinic if you need pet services nearby.
Are there any nearby financial services close to Dairy Queen Grill & Chill?
Yes, nearby options include WesBanco, PNC Bank, OneMain Financial, and H&R Block for banking, loans, and tax services.
What recreational or fitness venues are near Dairy Queen Grill & Chill?
Nearby you can find Pro Fitness Plus gym, Ascent Pickleball sports venue, and Grossetti Performance gym for fitness activities.