Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
Location
Reviews
4.2
474 reviews
5 stars
265
4 stars
119
3 stars
42
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.
Product Quality
Customers expressed dissatisfaction with the quality and presentation of food items, particularly ice cream and Blizzards.
Friendly Staff
Despite service issues, many reviews praised the friendliness of the staff and their willingness to help.
Long Wait Times
Several customers reported long wait times in the drive-thru and for orders, impacting their overall experience.
Cleanliness
Some reviews mentioned cleanliness issues within the restaurant.
- MGMadison GrahamDec 4, 20251.0I know I’m a big back but like yall forgot some icecream I know I’m not tripping lol…still gonna eat it just sad now🥲
- LMLorrie MontgomerySep 28, 20251.0So you think dairy queen could handle a cone dipped in chocolate. Nope! I got a glob of ice-cream in a plastic cup with chocolate shell poured on it..no cone. Bla I threw it in the garbage. Worst ever!! want to see a picture let me know i can't add one here.
- TKThomas KirkerMay 3, 20215.0Fast service Good ice cresm
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in New Castle offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, breakfast is served at this location.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient service.
Can families and children comfortably visit Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and welcomes children.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available at this location.
How can I place a mobile order or get mobile deals at Dairy Queen Grill & Chill?
You can use their official app or mobile ordering platform, which includes rewards and exclusive deals.
Where is Dairy Queen Grill & Chill located in New Castle, PA?
It is located at 2700 Ellwood Rd, New Castle, PA 16101-6220, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Dollar General for shopping, Pizza Joe's for pizza, or the Castle Veterinary Clinic if you need pet services nearby.
Are there any nearby financial services close to Dairy Queen Grill & Chill?
Yes, nearby options include WesBanco, PNC Bank, OneMain Financial, and H&R Block for banking, loans, and tax services.
What recreational or fitness venues are near Dairy Queen Grill & Chill?
Nearby you can find Pro Fitness Plus gym, Ascent Pickleball sports venue, and Grossetti Performance gym for fitness activities.