McDonald's

3.7
1152 reviews
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Business Details

2001 Freeport Rd, Natrona Heights, PA
15065, United States
(724) 224-4866
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 Freeport Rd, Natrona Heights, PA
15065, United States

Hours

Reviews

3.7
1,152 reviews
5 stars
441
4 stars
258
3 stars
218
2 stars
101
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently mentioned that the food was either cold, greasy, or not prepared as requested, impacting their overall satisfaction.

Staff Attitude

While some reviews praised friendly staff, many others noted unprofessional behavior and lack of training among employees.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
  • AF
    Aileen Fishie
    Nov 1, 2025
    1.0
    Placed an order for breakfast before the cut off at 11 am and they refused to make it. This is ridiculous, I had to pull off because the didn’t have it ready, fine. So they leave us waiting for 15 minutes just to refuse to make the order. This location is run by teenagers and don’t have a competent manager.
  • MM
    mark mark
    Oct 26, 2025
    1.0
    The manager and employees just completely don't care at this location I asked for fresh fries and he went back and dipped my fries in the grease and put them in the bag with grease filling the bottom of the bag and the fries were still soggy. After he told me no fries were down he turned around within 1 minute and 5 seconds with a new bag of fries only to find out he dipped them in the grease and they were soggy extremely greasy.. Very rude do not go to this location.
  • EE
    Effron
    Oct 25, 2025
    2.0
    In store closes early, sometimes in the morning there’s a line out in the road for the drive through. Place seems very under staffed.
  • FF
    Florence
    Oct 25, 2025
    1.0
    I've given up on this McDonald's . Every time I go there the frys are not hot , their just nasty , you can tell they have sat for way to long . The crew are barely trained .they can't make change correctly. And the nasty manager is quite a site just so nasty ! I love McDonald's but I'm never going back to this one !
  • AT
    Amy Tady
    Oct 25, 2025
    1.0
    Waited in drive thru for 20 minutes. When I got home didn't have all my did. Tried to call and they weren't accepting calls. Terrible service!
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Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's in Natrona Heights?

The McDonald's in Natrona Heights is open from 5:00 AM to 11:00 PM from Monday to Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through hours at the Natrona Heights McDonald's?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.