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McDonald's

3.7
(1161 reviews)
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Business Details

2001 Freeport Rd, Natrona Heights, PA
15065, United States
(724) 224-4866
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 Freeport Rd, Natrona Heights, PA
15065, United States

Hours

Reviews

3.7
1,161 reviews
5 stars
445
4 stars
259
3 stars
220
2 stars
101
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.

Food Quality

Several reviews mentioned cold, greasy, or improperly prepared food, leading to dissatisfaction with the overall quality.

Staff Competence

Customers expressed concerns about the staff's training and management, with multiple mentions of unprofessional behavior and lack of attention to orders.

Positive Experiences

Despite the negative feedback, some customers praised the cleanliness of the establishment and the friendliness of certain staff members.
  • CM
    Chris McGrath
    Feb 26, 2026
    1.0
    How hard is it to give me a plain double cheeseburger. Why can’t you do it? Tired of wasting my money on crap food that I can’t eat. Grow up.
  • TT
    TheeSammy D (TheeSammyD)
    Jan 10, 2026
    1.0
    Dine in on Saturday is supposed to be open until midnight. Arrived at 10:30 and they have all of the doors locked. 0 stars
  • AJ
    Amy Johnson
    Jan 8, 2026
    1.0
    No cars in the drive through and waited over 30min for a mobile order. I think this place is way understaffed and it has gotten worse over the last month. Just go somewhere else in the evening.
  • GR
    Gracie Rea
    Jan 4, 2026
    5.0
    yummm
  • KM
    Kristin Muth
    Dec 13, 2025
    4.0
    The food was good. The wait wasn't long. It was slow due to the weather being bad
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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