Arby's

4.2
637 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1617 Freeport Rd, Natrona Heights, PA
15065, United States

Hours

Reviews

4.2
637 reviews
5 stars
358
4 stars
166
3 stars
63
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh, delicious, and satisfying, particularly highlighting items like gyros and fish sandwiches.

Customer Service

Many reviews noted the friendly and accommodating staff, with several customers expressing appreciation for the service they received.

Order Accuracy

While most customers reported accurate orders, there were some complaints about missing items and incorrect orders, particularly in the drive-thru.

Service Speed

Several reviews mentioned slow service, especially in the drive-thru, with some customers experiencing long wait times.

Cleanliness

The restaurant was generally described as clean, contributing positively to the dining experience.
  • SC
    Susan Costantino
    3 days ago
    5.0
    The staff here are so friendly and professional! It seems to be run very efficiently. The restaurant was clean, and the food was great.
  • WC
    West Clark
    3 days ago
    5.0
    Big shout out to Danny, he was very patient with us and treated us very well
  • MG
    Mike Gingery
    Dec 29, 2025
    1.0
    Well for some reason my last review did not go thr1 weough. Okay first it's December 29th and it was at 7:30 we went to order our food my 11 year old like we have for the last 11 years the website and the sign on the door clearly states that they close at 9:30 not 7:30. And this is not the first time this has happened to us 2 weeks ago we showed up at 8:00 and guess what closed. Are there any adults that run the place check in on them from time to time ? Because the young person who was actually there tonight he is not a very nice young man when it comes to customer service we have dealt with him before and I welcome to dairy Queen not what do you want but if you're one of his boys he'll definitely hook you up but of course it's 7:30 the door is locked and the sign is not on and I don't know if it was closed before I got there so I'd like to know why they get to pick and choose when they want to stay open and when they close is it just because they don't have a lot of people coming in and they could just turn the sign off lock the door and not do anything and get paid until it's time to close? And to add insult to injury we went over to Arby's which I am 100% fine giving him my money and of course dairy Queen's Right next door my son and I drive by sign says closed I mean the open side is not on but the sign is still off it does not say open but there's a young man in a young girl hanging out inside laughing with a young man behind the counter ordering their food. So I guess is that how dairy Queen's is going to operate? Close down whenever it's slow let our bodies in and take care of them and then when it comes time to close we already took care of everything we'll just leave. I think they need to have an adult check on them I tried the door and the young man just looked at me and turned his head and less than 20 minutes later he's hanging out with his buddies in the store while they're getting food and ice cream absolutely ridiculous.
  • EE
    Effron
    Oct 25, 2025
    4.0
    Gyros are super good here.
  • EG
    Erica Guris
    Oct 17, 2025
    5.0
    I got a little prompt suggesting that I comment on the payment experience. Call me a NERD πŸ€“ I love these prompts. The payment experience at Arby's was beyond normal awesome, I had a $6.99 coupon. It even gets better. Mom paid for it βœ…. Of course I had to pay a little tiny fee for My βœ‹πŸ» EXTRA cup of cheese sauce πŸ§€ πŸ«™πŸ˜‹. We went through the drive-thru, my ride had to go. I went inside for a small photo session, I met some new friends an indulged on Arby's I hadn't had it forever ♾️.