McDonald's

3.3
1045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
295 W Lincoln, Myerstown, PA
17067, United States

Hours

Reviews

3.3
1,045 reviews
5 stars
319
4 stars
212
3 stars
214
2 stars
102
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many reviews mentioned inconsistent food quality, including cold items, burnt sandwiches, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and floors.

Staff Attitude

Feedback indicated that staff members often displayed a lack of professionalism and courtesy, contributing to negative experiences.

Overall Experience

While some customers had positive experiences, many expressed frustration with the overall service and quality at this location.
  • KM
    Kelly Miller
    2 days ago
    2.0
    Smaller portions than before. Prices climbing
  • JR
    Jonathan Reinhardt
    Nov 12, 2025
    1.0
    Manager tried to repackage old reused burgers. Asked for no pickles. Add big mac sauce. Instead I received 2 old shriveled burgers...pickles no sauce . Won't even talk bout mkchickens .....
  • AB
    Andrew B.
    Nov 6, 2025
    5.0
    These guys are our Friday morning go to for snack time!
  • RS
    Roxy Scheimann
    Nov 2, 2025
    1.0
    Was in drive thru lane 1 and got skipped over multiple times for Lane 2. Person taking order was extremely slow. Then had to pull up and wait for food. All in it was 30 minutes total for "fast" food.
  • JD
    Jessica Derr
    Oct 20, 2025
    1.0
    I never write reviews this probably will be my only review for a long time but this location is seriously something else I am a frequent customer through the app in many locations with working all over and always picking up doubles for work so this is My second time ordering dinner from this location breakfast hasn't really been an issue but I order through the app because I order my food a specific way for instance I order a McChicken with extra pickle on it and extra mayonnaise or I'll order a McDouble with no pickle and extra onion because I like the way they cut the onion well tonight I ordered a few different things because I ordered for multiple people I ordered what I normally order which is the hot and spicy McChicken with extra mayo and extra pickle I ordered two McDoubles with extra onion no pickle and I ordered extra sauces and a milkshake and a smoothie and a McFlurry I figured check the bag make sure all the sandwiches are there they were well then they forgot to put one of the of the chicken nuggets because I got two of the meal deals so when in rectified that and they gave me a six-piece nugget drove to the location I'm currently at and went to open the sandwiches Will they gave me two McDoubles with big pieces of onion all over it called the restaurant they said can you come back we'll fix it so then they did exactly what they were supposed to and chopped up the onion like really small gave me that come back and I did not check the McChicken this McChicken had no chance of being in it was so hard from sitting for so long that I couldn't even eat it and here's the pictures they didn't give me straws for the drinks so I had to find them in my house like I said I am a frequent customer of McDonald's because I travel and I work all over and I work long hours it's just easier for me to order something and I like getting the points because I have a lot of points but this location needs to really do better The attitude of the management when she was fixing the McDoubles was horrible so I wasn't about to call and tell her that the McChicken was so hard that it's not edible and then the time before this they had messed up and not have given me all my food so I called and they fixed that but the attitude of that was not met with a proper customer service like it was almost out of annoyance and everything I'm sorry but your employees are the ones messing up not me I paid for something in turn I want what I pay for but I'm just to the point where this location is not going to get my money I am over being treated like I'm the problem in the situation of horrible service and food

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Myerstown, PA?

McDonald's in Myerstown, PA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's in Myerstown has a drive-thru open during regular business hours, from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.