Dunkin'

4.3
576 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murrysville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3980 William Penn Hwy, Murrysville, PA
15668, United States

Hours

Reviews

4.3
576 reviews
5 stars
376
4 stars
93
3 stars
44
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and misunderstandings during order taking.

Speed of Service

Service speed is inconsistent; some customers experienced quick service while others faced long wait times.

Store Environment

Navigational difficulties due to layout, with some customers noting cleanliness and others mentioning a chaotic atmosphere.

Product Quality

Quality of food and drinks varies, with some customers enjoying fresh items while others reported stale products.
  • SB
    Sarah Bartholomew-Fisher
    Dec 22, 2025
    3.0
    The drive thru, parking lot, and gas pumps are set up in a way that it is difficult to navigate. The get into the drive thru line, parking lot, and pumps do not leave space to navigate. Also, I ordered sweet cold foam on my drink and it was missing.
  • JJ
    Jenny
    Oct 20, 2025
    5.0
    6 donuts and coffee
  • BS
    Bob Sinnamond
    Oct 2, 2025
    1.0
    Stopped around 6:15 a.m. on 10/2/25 only 1 car in front of me and after that person ordered I pulled forward and sat there 5 minutes without even an acknowledgment on the speaker so I just left. I understand sometimes they are short handed but at least acknowledge the next person. I worked over 30 years at the same shop until recently i retired in retail at counter writing vehicle work orders and I at least acknowledged the next customer before taking keys to the shop. So I went down to the Sheetz down the road not far from this store.
  • AU
    A Google User
    Aug 30, 2025
    1.0
    Forgot 2 donuts
  • TT
    Tori
    Aug 21, 2025
    1.0
    Absolutely disappointed. Got a frozen coffee and it was dripping around the edges of the lid into my car. Only one napkin was given in the bag. To top it off, the drink tastes like straight milk. Never coming back to this location specifically

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Murrysville, PA?

Dunkin' in Murrysville, PA is open every day from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery or curbside pickup?

This Dunkin' location offers delivery service but does not provide curbside pickup.