Chipotle Mexican Grill

Reviews

• JS

  john scott

  2 days ago
  1.0
  Just want to let Chipotle know that I will never return to another Chipotle store ever. I went in to the murrysville pa store tonight, about 4:40pm and I felt slighted by your employee who served me what seemed like half portions. I saw that after everything was in my to go bowl, the carne asada bowl didnt even reach the middle of the top of the bowl and after seeing the customer's bowls, overflowing in front of me I walked out. There is no consistency in the portions and Im not about to pay $16 for half of what the previous customers got in their bowls. So, I won't be back to that store nor any other. You've lost a customer for good. And the guy that came.running out, yelling, sir, sir...train your people better.
• BB

  Bianca

  2 days ago
  5.0
  This was the best experience I’ve ever had at a Chipotle! Aiden was so friendly from the second we walked in and was so pleasant. Exceptional service! The food was great too!
• RR

  Rick

  Nov 5, 2025
  2.0
  I’ve had it with being gaslit by Chipotle leadership that the portion sizes have not changed; they most certainly have. I swore off Chipotle after a horrendous experience at the Monroeville location with cleanliness/service as well as every location I’ve visited over the past ~2 years clearly skimping on portion sizes, but thought I’d give this location a chance since I work nearby and this is a very convenient lunch option. So I really wanted to like this experience, but I’m sad to say I was again disappointed with a pathetic portion of chicken in my bowl. When I asked the worker if that really was the standard size they said it was, but fortunately gave me a larger portion free of charge. This location was also reasonably clean. This is the only reason I’m not giving one star. And I truly am sad about this…Chipotle used to be my go-to but now it’s almost unrecognizable from the brand I used to patronize sometimes multiple times a week in the past. I was a regular loyal customer for over 10 years, but every experience I’ve had in the last couple of years have all had significantly smaller portion sizes. You can’t trust ordering from the app since they’ll either mess it up or not even bother to start preparing it until you show up. So you have to go inside to a usually disturbingly unclean restaurant and awkwardly guilt the worker into giving you a reasonable portion of food, still less than the past expectation and now much more expensive.
• GZ

  GrayPeggz z

  Oct 25, 2025
  1.0
  Just ordered online, you guys consistently forget things, whether it be in person, but especially online orders. I order 2 bags of chips and got one, which only had like 10 chips in it with a large queso lol, because most of them were crushed up. Also the difference in size of the burrito for an online order is ridiculous, tiny little burrito with hardly any meat on it. Yall gotta work on it, because I’m not spending 30$ + for that again, it’s not that hard to get an order right.
• MM

  Maryann

  Oct 22, 2025
  5.0
  I go to chipotle in murrysville once a week. The murrysville chipotle is very clean and they provide excellent customer service!!! Overall excellent!!

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