Chipotle Murrysville-Walnut Hollow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the portion sizes, noting they have become smaller and inconsistent.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions.
Customer Service
While some customers praised friendly and helpful staff, many others reported rude service and poor customer interactions.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh ingredients while others complained about cold, undercooked, or poorly prepared food.
Order Accuracy
Several customers experienced issues with incorrect orders, particularly with online orders, leading to frustration.
TL
Tom Lippold
2 days ago
2.0
All the tables were dirty, and no one was cleaning even though it was not that busy (8pm Sunday night). Go elsewhere.
WB
William Britton
Jan 3, 2026
1.0
Whem we arrived there was a line and the dinning room was freezing. The heat is also not working, there is at least a sign. Once we got to the counter they were out of cheese, lettuce, and queso (those were just the items we asked about). The othet toppings looked scarce as well. We asked since we could not get lettuce or cheese with are burritos if the would discount them. They responded, "No". When getting our drinks they were out of ice, and all juice. The the dinning room was filthy. The trash was over flowing and table were not cleaned, we just left.
AB
Amber Britton
Jan 3, 2026
1.0
Dining room was filthy, all tables dirty, garbage overflowing, drink station looked like a dump, no ice, no fresh drinks/lemonade, no napkins.
Had to wait for steak, then they skimped on the rice because it was almost out, NO QUESO, AND NO CHRESE, peppers and onions was basically all onions, no lettuce.
And it was freezing cold.
FK
Frank Kolarik
Jan 3, 2026
1.0
This place is disgusting... tables filthy, trash overflowing, fountain drinks empty, works station disgusting, kitchen disgusting.... out food was a mess. I will never step foot in this crap hole again.
YB
Yuriy Bidochko
Dec 28, 2025
1.0
workers were stingy with the portions. Saw a lot of smoking in the kitchen. It is unsanitary. The guy with the beard presented great hospitality and helped sort out the less experienced employees. He greatly improved my experience here
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Murrysville-Walnut Hollow serve?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 4899 William Penn Hwy?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle in Murrysville offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order Chipotle online or via an app?
You can order online at https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Mexican Grill at this location have any social media presence?
Yes, they have profiles on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
Is the Chipotle Mexican Grill at Murrysville welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What makes Chipotle’s food special?
Chipotle uses only 53 real ingredients and sources from farms that follow humane and sustainable practices, offering food without artificial colors, flavors, or preservatives.
What nearby cafes can I visit before or after dining at Chipotle?
You can visit Panera Bread or Tropical Smoothie Cafe nearby for coffee, salads, sandwiches, or smoothies.
Are there any ice cream shops close to Chipotle Mexican Grill in Murrysville?
Yes, The Milkshake Factory and Marble Slab Creamery are nearby ice cream shops you might enjoy.
What other dining options are available near Chipotle at 4899 William Penn Hwy?
Nearby dining options include Juniper Grill, Five Guys, Applebee's Grill + Bar, Atria's Restaurant, and Asian Cafe.