Wendy's

3.6
1722 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1258 Pocono Blvd, Mount Pocono, PA
18344, United States

Hours

Reviews

3.6
1,722 reviews
5 stars
630
4 stars
428
3 stars
284
2 stars
126
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about management's attitude and lack of accountability.

Food Quality

Customers reported inconsistent food quality, with issues such as cold items, missing orders, and food not being prepared correctly.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others pointed out unsanitary conditions in the bathrooms.

Efficiency

Many reviews mentioned slow service and long wait times, particularly during busy hours, leading to frustration among customers.

Management Issues

Several reviews criticized the management style, describing it as ineffective and contributing to a negative atmosphere for both staff and customers.
  • PR
    Preston Rumbold
    Nov 14, 2025
    1.0
    Manager is so rude
  • KG
    Kamil Gawrych
    Nov 4, 2025
    1.0
    On large drive thru order they always forget an item. Third time this year.
  • NB
    najm beyah
    Oct 29, 2025
    1.0
    If you don’t check your bag during drive thru you will leave with missing items so check. They don’t car
  • NA
    Nacole Anthony
    Oct 27, 2025
    5.0
    The food was fresh, that staff was friendly and helpful. I have no complaints.
  • WW
    William
    Oct 11, 2025
    1.0
    Went here got a sausage breakfast burrito and a breakfast baconator, the baconator had eggshells in it and it had MULTIPLE PIECES OF HAIR IN IT. And I waited to 5-10 for food i couldn't even eat, what a joke of a place

Frequently Asked Questions About Wendy's

Is Pocono Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.