Subway

3.2
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mount Pocono Subway® Restaurant at 3236 Rt 940 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3236 Rt 940, Mount Pocono, PA
18344, United States

Hours

Reviews

3.2
193 reviews
5 stars
59
4 stars
37
3 stars
29
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unprofessional behavior, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food hygiene, including finding hair and metal in food, as well as complaints about the freshness and quantity of ingredients.

Cleanliness

The cleanliness of the establishment was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.

Operational Issues

Customers experienced problems with store hours, including early closures and unresponsive staff, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that experiences can vary.
  • DL
    David Young Lee
    Dec 24, 2025
    1.0
    Went inside business hours, choosing menus, worker didn’t say a word about closing couple minutes passed, ready to order but lady said they’re closed. at 4pm. I saw the clock. It was 4:01
  • CF
    Cheyenne Fish
    Nov 11, 2025
    5.0
    UPDATE: Manager Stephanie called back within 24 hours wanting to correct the situation and apologizing on behalf of a new employee. She is going to remake the sandwich for me with no charge. Ordered a foot long tuna made tonight and delivered by DoorDash. 1 smear of tuna on half the sandwich, 2 half slices of amer. cheese and one sprinkle of lettuce. Called and the gentleman working tonight did not answer the phone professionally and told me I had to contact the Walmart theyre in for a manager. Called Walmart and the woman that answered said he "doesnt know his job" and that they have nothing to do with the Subway. She was nice enough to take my name down and # for the Subway manager to call back. So let's see if I can positively update this soon. I took a picture to show her as proof. Won't let me post here.
  • EK
    Eddie K
    Sep 26, 2025
    5.0
    Very good service 👏
  • HK
    HELLFIRE K1
    Sep 12, 2025
    5.0
    Very clean, organized, everything was fresh & the two young men making the sandwiches were very friendly & professional! They put all their effort into the food and it came out perfect, no mess at all. Nothing was falling out of the sandwiches unlike other subways which allowed me to neatly enjoy my meal🙏🏼
  • SS
    ShyBvby
    Aug 10, 2025
    5.0
    It’s always a good experience when Emanuel and Andrew are taking care of you! They go above and beyond and are always a pleasure to talk to ! We always come back to this subway time and time again :)

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant in Mt Pocono Plaza?

The Subway in Mt Pocono Plaza is open every day from 8:00 AM to 9:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers delivery services for your convenience.