McDonald's

3.3
2870 reviews
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Business Details

3236 PA-940, Mount Pocono, PA
18344, United States
(570) 839-3290
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3236 PA-940, Mount Pocono, PA
18344, United States

Hours

Reviews

3.3
2,870 reviews
5 stars
901
4 stars
589
3 stars
520
2 stars
263
1 star
597

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders.

Service Speed

Customers frequently mentioned long wait times in the drive-thru and for food orders, indicating a need for better staffing and organization.

Cleanliness

Some reviews noted that the restaurant appeared clean and fresh, but others pointed out issues with food quality and service.

Overall Experience

While some customers enjoyed their meals, the majority expressed dissatisfaction with service and food quality, leading to a generally negative perception of the location.
  • DD
    Damon
    Nov 6, 2025
    5.0
    Luis was our cashier. Solid dude. Give that man a raise.
  • RD
    Rami Duka
    Nov 2, 2025
    1.0
    The guy charged me 53 cents for a packet of sauce, after forgetting to include the one that came with my food in the bag already. I went to check the app after and they are 25 cents each (probably 27 with tax). Seemed like the light skinned male employee with dreads was trying to skim from each and every customer.
  • BB
    B B
    Oct 29, 2025
    1.0
    Rude staff. Waited at a speak while 3 other people were helped at the other. Tried to be polite ant tell the woman taking my credit card to have a nice day and got ignored and the window shut in my face. To top it off all the food I was served at 130pm with a line was cold. Cold fries and cold chicken. Actually impressed you can have food get cold with a line. Very disappointing. Worse team and food in the area.
  • ST
    Sweets and terror
    Oct 24, 2025
    1.0
    I ordered a Big breakfast but removed the sausage only, but the lady instead took the Sausage and my pancakes. I had to pay an extra $4. The lady who I talk to was really rude. Even though on the receipt doesn't say removed pancakes.
  • JE
    john estrada
    Oct 15, 2025
    2.0
    The lady at the speaker was very rude and discourteous. I understand it's not a glamour job but just do your job. It was 1030, I inquired if they were still serving breakfast, she replied I don't know. I ask can you check. She came back and said, yeah we still have breakfast what do you want. I inquired about weather they had biscuits or bagels, she replied yeah what one you ou want. RUDE
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Mount Pocono?

The McDonald's in Mount Pocono is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, there is a drive-thru available. It operates from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.