McDonald's

3.3
2880 reviews
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Business Details

3236 PA-940, Mount Pocono, PA
18344, United States
(570) 839-3290
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3236 PA-940, Mount Pocono, PA
18344, United States

Hours

Reviews

3.3
2,880 reviews
5 stars
902
4 stars
590
3 stars
521
2 stars
265
1 star
602

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Quality

Several customers reported receiving cold or incorrect food orders, with complaints about the quality and freshness of the meals.

Cleanliness

There were mentions of unsanitary conditions, including unpleasant odors and dirty tables, contributing to a negative dining experience.

Customer Experience

Many customers expressed frustration with the overall experience, citing disorganization in the drive-thru and lack of respect from staff.
  • JS
    Josh Snook
    Dec 28, 2025
    3.0
    Its fast food
  • IT
    Its Me Tab, Tabby, Tabatha
    Dec 21, 2025
    1.0
    So I don't generally do this because what's the point, it's more for me to just vent out my high blood pressure (over something so stupid, yet beyond frustrating to me!) I just want to put it out there for those who may not know, These people serve their fish sandwich with a HALF a piece of cheese! & If you ask for extra cheese FOR $0.99 they then give you a full piece!!! So your saying i'm paying $11 for your meal & I'm only getting a half a piece of cheese!!! On top of that you're paying $7or$8 I think for only the sandwich & you're only getting a half a piece of cheese! what is happening McDonald'd?! It is the holidays as well, I know customer service, & for me & in my day & even now I try to actually HELP the customer & just give them a great day (what I was taught) (NOT ON ALL CASES I KNOW) ***remember this lady stood in business about CHEESE.*** So many workers now LOVE to stick it to the customer... & Get joy making them upset or not help on anyway. so you just say you know what I'll do, here is a piece of damn cheese! & Maybe a, so you know next time blah blah blah... but even still it's baffling to me that I paid $0.99 for a half a piece! then on top of that the sandwich alone is only served with a half a piece of cheese since when do sandwiches come with a half of piece of cheese!? & This is such a first world problem and I feel a little petty for even doing this, however I FEEL It's just ridiculous it only comes with a half piece in the first place. (Again my perspective, doesn't have to be yours:) Happy Holidays may your day be on you deserve ✌🏽
  • JH
    Jack-Morgan Hoehne
    Dec 12, 2025
    1.0
    Definitely the most dysfunctional McDonald's I've ever been to. Staff wasnt the friendliest
  • JF
    John Foxe
    Dec 10, 2025
    1.0
    It straight up smelled like poopy bear the register today. Not kidding, it was so gross that I left
  • TP
    Tamara Palma
    Dec 5, 2025
    1.0
    They charge me 50 cent for buffalo sauce and I had spend $60 dollars on food and she didnt even give me no buffalo sauce.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Mount Pocono?

The McDonald's in Mount Pocono is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, there is a drive-thru available. It operates from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.