Dunkin'

3.6
964 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Pocono, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
38 Sterling Ave, Mount Pocono, PA
18344, United States

Hours

Reviews

3.6
964 reviews
5 stars
380
4 stars
213
3 stars
131
2 stars
68
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and overall cleanliness issues in the store.

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, many others reported rude behavior and poor service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong ingredients and missing items.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow even when the store was not busy.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect preparation.
  • MR
    Marlene R.
    Oct 12, 2025
    1.0
    This location looks very dingy compared to all the other locations in the area. The doors, glass, windows, and walls are filthy dirty. Some girls that work there are dressed unprofessional with sleeping attire with slippers and head sleeping rag. I question the manager and how tight he runs this location. It makes me question the cleanliness of the machines and utensils used to make the food and the drinks if he or she can't implement proper work attire. I would rather drive just a bit more than to come to this Dunkin location.
  • KK
    kerry kresge
    Sep 20, 2025
    5.0
    I always stop at this Dunkin to get my iced coffee and hash browns for my daughter, who lives in a group home up here. The workers are great and very helpful and so nice. It's a very nice place to go.
  • JM
    Joe Merlo
    Sep 13, 2025
    4.0
    Poor intercom connection
  • AG
    ashley galvan
    Aug 14, 2025
    5.0
    great service and food served quickly
  • MB
    Marissa Budziszewski
    Aug 9, 2025
    5.0
    Walking service, we had a great experience Cleanly place friendly staff, efficient fast best shaken espresso I’ve had in my life. Thanks yall. Only thing I could honestly say is my bagel seemed slightly stale but I was so hungry it didn’t matter. Ps that shaken espresso was the bees knees

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Mount Pocono, PA?

Dunkin' in Mount Pocono is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.