The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service during busy times.
Cleanliness
Many customers appreciate the cleanliness and organization of the store, though some report issues with dirty floors and shelves.
Product Quality
While some customers find the food fresh and of good quality, others have experienced issues with expired items and poor quality produce.
Checkout Experience
Customers express frustration with long wait times at checkout, particularly during peak hours, and issues with self-checkout machines.
Variety and Stock
The store is generally well-stocked with a good variety of products, though some customers feel certain items are overpriced or unavailable.
KF
Kari Francer
Jan 5, 2026
5.0
Always love coming to this Giant! The staff are always so nice and helpful. The store is clean and stocked. I live near a different store, but I always prefer coming to this one!
BM
Bridget M
Jan 4, 2026
5.0
I have traveled to many rural areas with my job. Sometimes I can't get 2 a good grocery store 4 45 min. away. This 1 was close. It's nice 2 see a good grocery store, large, clean/organized, everything you could possibly need (deli, pharmacy, prepared foods, etc..), helpful staff. Wonderful.
JT
James Trageser
Dec 21, 2025
5.0
Nice Giant :)
AJ
Ashley Jackson
Nov 27, 2025
1.0
That was the worst customer service experience I ever had, and on Thanksgiving day at that with Christeene I beleive her name was. This was at self check out. The website said they would be open at 6am and didnt open until 7am so some customers and I waited for the doors to open at 7am. I myself am a regular. I was all chipper walking through the store getting creamer and some donuts for my kids literally had about 10 items. Got to the self checkout and I noticed 5 of the 6 machines where being used. The last machine on the right has a white sign on the bottom self and it did read lane closed, BUT the machine read lane open. I assumed it was early and she was busy and forgot to take the sign down. The register will normally read lane closed if its actually closed on the screen. The checkout lady was standing at her little station near the exit door talking to a gentleman. I scanned my first time and it said "assistant needed" she grumbles to the guy "IT SAYS LANE CLOSED FOR A REASON" I stood there already shes in her grumpy mood, but just minded my business, and kindly waited for her to come over to my machine. She came over grabbed the white sign and shook it while saying loudly "ITS CLOSED FOR A REASON" I said I thought you might have forgotten to take it down and I said the computer said it was "open" she continued to be rude and loud saying " ITS CLISED FIR A REASON and started saying other things but at this point has me in tears I got loud back and told her she was being so rude on THANKGIVING DAY! what a nasty costumer service. I went to the costumer service desk this morning and 2 women helped me get my groceries and rung me out over there. I was in complete shock that, thats how my morning on Thanksgiving day started. Probably nothing will be addressed and now im just not wanting to return to self check out. 😞
SS
Sher90n2
Nov 11, 2025
5.0
Wonderful location! First time I was ever there. Very big, has lots of variety, I'm sure it's in competition of stauffers right down the road. Only complaint is they don't have the pretzels like at litiz pike
What are the regular opening hours for GIANT in Mount Joy, PA?
GIANT in Mount Joy is open daily from 7:00 AM to 10:00 PM.
Does GIANT operate on holidays, and are there any special hours?
Yes, GIANT has special holiday hours such as opening from 6:00 AM to 2:00 PM on November 27, 2025, and being closed on December 25, 2025. Other holidays have adjusted hours as well.
What types of payment does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What grocery services does GIANT provide?
GIANT is a modern grocer offering grocery stores, beer and wine, pharmacies, online grocery services, and fuel stations.
Where is GIANT located in Mount Joy?
GIANT is located at 789 E Main St, Mount Joy, PA 17552, United States.
Which languages can customers use when shopping at GIANT?
Customers can communicate in English, Russian, and Spanish at GIANT.
What services can I find at GIANT?
GIANT offers services including RedBox, Blue Rhino propane exchange, WiFi, Coinstar, and Easy Scan for convenient shopping.
Is there a propane exchange service near GIANT?
Yes, the Blue Rhino Propane Exchange is located nearby, providing convenient propane services to GIANT customers.
Are there fuel stations near GIANT for convenient refueling?
Yes, nearby options include Giant Gasoline, Gas Station - Giant, and Shell Recharge EV charging station, making refueling convenient when visiting GIANT.
What nearby dining options are available around GIANT?
Customers can enjoy nearby restaurants such as Fu Gui (Chinese), Kanji Japanese Restaurant, DiMarias NY Pizza and Italian Restaurant, Rita's Italian Ice, and Subway for varied dining experiences before or after shopping.