Wendy's

Reviews

• SF

  Stewart Wilson, Jr *FBT*

  Dec 21, 2025
  4.0
  Good Wendy's but the fries 🍟 are always cold ❄️ so check em before you pull off
• CC

  CallMeHickRoss

  Dec 20, 2025
  1.0
  I’ve ordered just the beef patties at THIS Wendy’s before — twice. Same location. Same request. No issue. So imagine my confusion when today, that exact same order was suddenly treated like it had never existed and could not possibly be done. For clarity: I asked for only the beef patties. No bun. No toppings. No modifications. Just patties. This is not some fringe, mythical request — it’s something Wendy’s locations regularly accommodate, and again, this specific Wendy’s has done it for me before. Yet today, I was told they “don’t do that here.” Which raises an obvious question: Since when? If this location was able to sell me patties on two previous visits, then either: • The policy changed without notice, or • The policy is being applied inconsistently, or • The staff simply didn’t want to deal with it None of those reflect well on customer experience. Fast-food chains thrive on consistency. Customers shouldn’t have to guess whether an order will be honored based on the day, the shift, or who happens to be behind the counter. There was no explanation, no attempt to help, and no alternative offered — just a hard stop on something that has already been done here before. This isn’t about food — it’s about reliability. If a location can do something twice and then deny it the third time without reason, that’s frustrating and unnecessary. I’ll be going to a different Wendy’s next time — one that actually knows what it can and cannot sell, and applies that consistently.
• DC

  Dawn C

  Dec 17, 2025
  5.0
  Super nice customer service
• JH

  John Houchens

  Dec 14, 2025
  1.0
  Most of the employees here, barely speak English, if you can’t speak English, you shouldn’t be working in the front counter. My order got screwed up three separate times.
• RR

  Rich

  Dec 6, 2025
  5.0
  This review is long overdue. I use to go here on regular basis with no issues. Then things things went downhill big time. I swore I would never go come back. Well, I ended up going back every so often. Things were getting alittle better but it seemed they couldn’t get back where they should be. I can honestly say they are best they ever have been. Service is great, food is hot, employees are pleasant. I say all that because many might have stopped going here but they deserve second chance.

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