Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Hygiene Concerns
Multiple customers expressed concerns about hygiene practices, particularly regarding food handling and cleanliness.
Ordering Experience
Customers noted frustrations with the new kiosk ordering system and issues with app orders, leading to incorrect or incomplete meals.
Staff Attitude
While some reviews praised individual staff members, many others criticized the overall attitude and professionalism of the employees.
CR
Carolina Rude
Jan 5, 2026
5.0
Buen servicio, rápido y hablan español
JJ
JohnnySuperDad
Jan 2, 2026
4.0
Fresh food, buffet is well stocked, and often attended by staff. Restaurant is spacious. The Hibachi grill is my awesome.
RI
Robert Iwanaga
Dec 28, 2025
4.0
It's McDonalds... what are you expecting?
I've always had good experiences with the people. The food is still Mc Dee's
YF
Yolanda Fritz
Dec 19, 2025
1.0
I've never experienced anything like this store. The employees behind the counter act like they're hanging out in someone's basement instead of working. They yell across the store, scream, curse and slam things around like the customers are an interruption to their social hour.
I actually watched them eating and drinking in full view of customers while ignoring people waiting for help. The attitude is unreal - rude responses, eye rolling, and zero professionalism.
The whole place feels completely out of control. It's loud, chaotic, and uncomfortable, and management is nowhere to be found. If this is the best they can do, I won't be back. There are plenty of restaurants that know how to treat customers with respect.
BS
Brandon Skurbe
Dec 15, 2025
3.0
Didnt get a toy with my order wouldnt dream of it either. Go here for cheap slop
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